Senior Manager, Lifecycle & Rewards Operations

Who are we?

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

We are seeking a Senior Manager, Global Lifecycle & Compensation Operations to lead the delivery and transformation of our lifecycle and compensation operations globally.

 

In this role you will own the end-to-end design, standardisation, and optimisation of core workforce processes, ensuring they are scalable, controlled, and consistently executed across regions.

 

You will combine strong operational leadership with process design expertise, driving measurable improvements in accuracy, cycle time, and employee experience through data, automation, and disciplined execution.

 

Responsibilities

What You’ll Own

Global Operations & Delivery

• Lead global delivery of lifecycle and compensation operations, including employee transitions, organisational changes, pay adjustments, and reward cycles

• Ensure services are delivered accurately, on time, and in compliance with regulatory and company standards

• Act as the accountable owner of operational outcomes, including quality, performance, and risk

Process Design & Optimisation

• Own the end-to-end design and standardisation of global processes

• Establish clear frameworks, controls, and handoffs across teams and systems

• Lead process mapping, simplification, and redesign, removing inefficiencies and reducing rework

• Drive continuous improvement using structured, data-led methodologies (e.g. Lean, Six Sigma, or equivalent)

Data, Controls & Digital Enablement

• Own the operational control environment, ensuring audit readiness and strong data governance

• Use data and insights to drive decision-making, prioritisation, and performance improvement

• Lead the automation and digital roadmap, including AI and workflow optimisation

• Partner with HR Technology teams to deliver scalable, high-impact solutions, with clear accountability for adoption and outcomes

Stakeholder & Vendor Leadership

• Partner with HR, Finance, Legal, and business leaders to operationalise policies and programmes at scale

• Lead relationships with external providers, ensuring high-quality, compliant delivery

• Act as a trusted partner in resolving complex issues and shaping operational strategy

Leadership & Team Performance

• Lead and develop a high-performing global team with clear accountability for delivery, quality, and continuous improvement

• Set clear expectations on execution discipline, ownership, and pace

• Build a culture that balances strong people leadership with measurable results

Qualifications

What We’re Looking For

• Proven experience leading HR operations in a global environment, with ownership of lifecycle and/or compensation processes

• Strong track record in process design, standardisation, and operational transformation

• Experience applying structured methodologies to drive efficiency and quality improvements

• Demonstrated ability to deliver measurable operational outcomes (accuracy, cycle time, cost, or risk reduction)

• Strong data and analytical capability, with experience using insights to drive decisions

• Experience working cross-functionally in complex, global environments

• Familiarity with Workday, ServiceNOw and digital/automation tools (RPA, AI) preferred

What Sets You Apart

• You redesign and improve operations

• You bring structure, frameworks, and discipline

• You balance team leadership with a strong delivery mindset

• You think globally, benchmark externally, and challenge the status quo

Why This Role Matters

This role is critical to building a modern, scalable People Operations function, one that delivers consistent, high-quality outcomes while continuously improving through data, automation, and strong operational design.

The targeted pay range for this position in the following location is / locations are:

Canada - Toronto Office TRO : 131,000 - 181,000 CAD / Annual

United States - Dallas Field Office : 136,000 - 204,000 USD / Annual

Poland - Warsaw Office WAO : 257,000 - 425,000 PLN / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program: An Employee Assistance program is available to all employees.

US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms. Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion. Core Benefits - Pension: You will be enrolled in the employee capital plan or pension, known as PPK, a contributory pension scheme for you and your employer to save funds intended for withdrawal on retirement. Private Medical Insurance: You may enroll yourself and eligible dependents in Private Medical Insurance (PMI) for greater choice, flexibility, and access to specialist care for short-term illness or injury and so on. Life and Accident Insurance: Equinix provides Life and Accident Insurance cover for its employees which you can enroll in. Other Benefits and Perks - Employees have the option to select and use from a wide range of other benefits including: Annual Leaves, Flex Wallet (flexible spending account), Multi-sport Card, Lunch Pass Card, Discount Portal, statutory allowances and reimbursements (remote working, corrective glasses reimbursement), and paid and unpaid leaves in line with local market practices and regulatory requirements. More details on eligibility and rules for leaves are in Equinix's HR policies. Eligibility and contribution requirements apply to some benefits, in line with company policy. Benefits are subject to specific plan/program or insurer terms and conditions, including changes at Equinix's discretion. Equinix will be compliant will regulatory requirements on benefits and leaves.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. 

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This posting is a new position within our organization.