Senior Manager, Full-Stack

Who are we? 

Equinix is the world’s digital infrastructure company, operating 210 data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

At Equinix, we help the world’s digital leaders scale with agility, speed the launch of digital services, deliver world-class experiences, and transform people’s lives. Our culture is based on collaboration and the growth and development of our teams. 

We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills, and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.

Job Summary:

Manages a larger team of SW Engineers and/or managers, is accountable for the performance and results of his/her team. Set team objectives, priorities, and plans. May assign work to various team members. Reports status of projects or issues to upper management. Contributes input to budget planning. Responsible for hiring and developing his teams.

Responsibilities:

Stakeholder Management

• Responsible for driving and influencing senior leadership decision making

• Is able to effectively identify appropriate stakeholders

• Builds and maintains effective working relationships and partnerships with stakeholders

• Ability to drive conflict resolution between stakeholders, including senior management and cross functional teams

• Sets and influences stakeholder expectations related to technology initiatives

• Responsible for transparent communication to stakeholders related to technology initiatives

Management Reporting

• Participates in monthly operational reviews of operational performance and roadmap status

• Executes against operational KPIs

• Reviews, identifies areas for improvement and makes recommendations to leadership

Resource and Budget Management

• Decisions are guided by policies, procedures and business plans that are agreed upon by upper management

• Works closely across GTS and Technical Project Managers to track resource allocation and utilization for portfolio projects

• Works closely with Project Managers to track resource allocation and utilization for larger projects

• Requests approvals for additional expenses outside of approved budget/headcount

• Communicates budget estimates for cross functional projects/programs, and ensures teams execute assigned projects within approved budgets

• Manages and/or escalates issues, as needed

• Provides input to the annual budget planning process relating to project/support/SW maintenance/Renewals/purchases/etc. for his/her areas of responsibility

System Optimization

• Reviews and approves recommendations from Manager, to implement improvements

• Manages implementation of approved system improvement recommendations

Project/Program Management

• Responsible for reviewing and approving project plans, provided by Project Managers and technology professionals

• Responsible for ensuring projects deliver on time and budget by holding contributors accountable for delivering on project milestones and deliverables

• Responsible for escalating issues and potential roadblocks to management, including making recommendations to address and resolve

• Expected to resolve most issues to closure

• Responsible for identifying and mitigating project execution risks

• Guide and /or revise project plan to ensure it completely captures all activities and eliminates duplicative efforts

R&D / Innovation

• Drives innovation among the teams, recognizes innovation, and helps communicate new ideas across teams

Process / Policies / Standards

• Defines and evangelizes processes, policies and standards across all stakeholders

• Measures performance against process goals

• Proactively seeks continuous improvement opportunities in process/ policies/ standards

Road Map / Planning

• Responsible for leading strategic planning, influencing and driving prioritization of initiatives with functional stakeholders

• Responsible for developing and communicating a roadmap of projects and initiatives to functional stakeholders

People Management

• Provides leadership and direction to the team, through managers

• Is accountable for the performance and results of direct reports and maybe a larger or multiple teams

• Responsible for succession planning

• Responsible for performance management of team members, including disciplinary actions and hire/fire decisions/ recommendations

• Responsible for the GPS process including assessments and Total Rewards allocations of direct reports and reviewing and approving manager recommendations

• Responsible for talent development, including quarterly conversations, career pathways conversations and individual development/growth plans

• Models the Equinix Culture and Values

Review / Approvals / Escalations / Issues Resolution

• Reviews and approves security best practices for networks, systems and applications

• Acts as a more senior escalation point for approving or rejecting security architecture requests

• Acts as escalation point for resolving complex customer security inquiries in partnership with Legal, Sales and Operations teams

• Reviews, analyzes, provides recommendations and may decide on acceptance or rejection of audit controls

• Reviews and approves global IT security policies annually, escalating for final approval, as needed

Vendor Management

• Manages/leads individual consultants or consulting teams, as assigned

• Understands vendor roadmaps, manages relationships, feedback and escalations, negotiations and contract renewals

• Reviews and proposes final vendor selections

• Manages day-to-day vendor relationships and holds vendors accountable to their deliverables

• Resolves vendor issues and escalates as needed

Country/Regional Management

• Manages team of local technology professionals in a given country/region

• Executes against approved initiatives

• Manages technology and/or human resources in a single location, being familiar with local language, law and regulations, as needed

• Partners with global technology owners and regional stakeholders, to implement and maintain global technology standards

• Manages relationships with regional/functional stakeholders

• Defines, presents and obtains leadership approval for local execution strategy, aligned to global standards

Qualifications:

• 3+ years professional experience in a software development leadership role

• Bachelor's in Engineering preferred

Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.​