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Senior Infrastructure Engineer

 

Senior Infrastructure Engineer

  • JR-119777
  • Dallas
  • Information Technology
  • Full time
Senior Infrastructure Engineer

Equinix is the world’s digital infrastructure company, operating 210 data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

 

At Equinix, we help the world’s digital leaders scale with agility, speed the launch of digital services, deliver world-class experiences, and transform people’s lives. Our culture is based on collaboration and the growth and development of our teams.  

 

We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills, and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

The IT Infrastructure team are recruiting for a Senior Infrastructure Engineer who will perform a wide variety of complex analytical, design, planning, implementation, and problem-solving tasks on global computer systems and, together with the physical and logical components that integrate these systems.

Working within a framework of established procedures and adheres to appropriate policies, procedures and guidelines, contributing to the creation/updating of these frameworks where appropriate. Provides 3rd-line technical support to staff and may provide technical direction to other IT staff. The Infrastructure Engineer may be asked to undertake or coordinate system development tasks to include design, integration and formal testing, coordinating transition into live environment. May also have experience in audit, compliance and governance. Should be seasoned to independently manage projects.

Responsibilities

  • Plans, installs, solves problems and supports physical and virtual servers for the purpose of ensuring reliability of systems and services across a global estate.

  • Plans, installs, solves problems and maintains email and directory systems providing appropriate user-authentication and management.

  • Analyses, identifies and corrects technology issues, resolving operational issues and restoring services.

  • Documents procedures and troubleshooting techniques related to systems, software and hardware; develops and reviews documentation.

  • Acts as a liaison to vendors and technical-support to resolve complex problems.

  • Coordinates and implements corrective measures that may involve site visits, telephone assistance or remote management.

  • Work on Infrastructure related projects

  • Advises and assists in the development of policies and procedures

  • Monitors and maintains software licensing, documents, and records for the purpose of ensuring compliance with policies and standards.

  • Contributes to plans, implements and maintains backup and DR procedures to ensure rapid recovery for mission-critical systems, and services.

  • Performs other job-related duties as may be assigned.

  • Provide input to the Technology Roadmap when requested – assisting with research and design of new technology solutions where applicable.

  • Proactively involve P1/P2 incident calls. 

  • Uphold for SLA compliance, incident management & Root cause analysis


Qualifications

  • 10+ years experience

  • Bachelor's preferred

  • Industry certification(s) preferred

Must have advanced experience and knowledge of:

  • VMWare ESXi including vCenter and VSAN

  • Experience with SDDC components (vRA, vROps, SRM)

  • Cloud Technologies and solutions including Azure, AWS and VMC

  • vCenter upgrades and patching 

  • Windows Server Infrastructure and Services including Active Directory, DNS, DHCP, DFS

  • Microsoft Exchange

  • Office 365

  • SCCM

  • Powershell

  • Enterprise Intel x86 based hardware (e.g. Dell Servers)

  • Strong problem-solving skills across the different Infrastructure layers 

Knowledge of the core hardware and software components that comprise large global systems and networks with expertise in some of the following areas:

  • SAN Storage (including Fibre Channel/iSCSI)

  • Backup technologies, (Commvault strongly desirable)

  • LAN/WAN, network and systems hardware and software

  • Microsoft SQL Server

  • Microsoft PowerBI

  • DNS platform

  • Monitoring and system management tools

  • Virtual Desktop Technologies

  • Current and emerging operating systems, network environments and protocols

  • Data security, including Server Hardening

  • Project design and project tracking

  • Understanding of processes and methodology

  • VMWare ESXi including vCenter and VSAN

  • Experience with SDDC components (vRA, vROps, SRM)

  • Cloud Technologies and solutions including Azure, AWS and VMC

  • vCenter upgrades and patching 

  • Windows Server Infrastructure and Services including Active Directory, DNS, DHCP, DFS

  • Microsoft Exchange

  • Office 365

  • SCCM

  • Powershell

  • Enterprise Intel x86 based hardware (e.g. Dell Servers)

  • Strong problem-solving skills across the different Infrastructure layers 

Knowledge of the core hardware and software components that comprise large global systems and networks with expertise in some of the following areas:

  • SAN Storage (including Fibre Channel/iSCSI)

  • Backup technologies, (Commvault strongly desirable)

  • LAN/WAN, network and systems hardware and software

  • Microsoft SQL Server

  • Microsoft PowerBI

  • DNS platform

  • Monitoring and system management tools

  • Virtual Desktop Technologies

  • Current and emerging operating systems, network environments and protocols

  • Data security, including Server Hardening

  • Project design and project tracking

  • Understanding of processes and methodology

Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

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Equal Employment Opportunity: 
Equinix is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

(US Applicants)

Please click here to see the “EEO is the Law” poster and supplement.

Please click here to see our EEO Policy Statement.

Please click here to see our Pay Transparency Policy Statement.