Equinix is the world’s digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.
We are a fast-growing global company with 70+ consecutive quarters of growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of nearly 10,000 companies, including 1,800+ networks and 2,900+ cloud and IT service providers in over 26 countries spanning five continents.
A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.
Job Summary: This role will be part of our U.S. HR Advisory team and will lead resolution of complex employee relations matters, specifically investigations for the US, working closely with HR partners, leaders across the business, and Legal. This role will be a critical Subject Matter Expert in Employee Relations and investigation matters.
Lead and complete investigations into complex employee relations matters and/or employee concerns.
Lead and facilitate resolution of employee relations issues (in partnership with our Legal team) to assist employees and managers in creating a productive, engaging work environment.
Documenting employee relations and investigation findings, providing updates and recommendations of next steps to a variety of stakeholders, including up to the Executive level.
Developing ER framework and process efficiencies.
Provide training and coaching to other members of the HR Advisory team on ER and investigation best practices.
Assess employee performance challenges or development needs, recommend solutions, and coach managers on effectiveness.
May communicate and coach managers in team effectiveness, workforce planning, and leadership development.
May collaborate with the business and serve as key lead on reporting, analysis and insights as key HR programs are implemented, such as our pay and performance review process and employee engagement survey.
May partner with our Centers of Excellence: Talent Management, Talent Acquisition, Rewards, and HR Operations to deliver programs and execute on HR plans.
Offer COVID triage support and support return to work protocols.
Professional certification in HR preferred (PHR, SPHR) .
7+ years experience preferred. 5+ years HR generalist experience preferred with a focus on investigation/complex ER issues.
Wide-ranging HR background required– demonstrated experience leading complex situations, creative problem-solving and strong influencing skills in a matrixed environment. Must have exceptional judgement and discretion.
Strong employee relations experience with issues specific to performance management and leaves of absence.
Coaching and counseling at manager and employee level experience required.
Experience conducting workplace investigations, demonstrating effective listening, probing and investigatory skills with the ability to synthesize data, identify root problems/causes, and recommend actions to resolution in partnership with Legal.
Proven track record of building strong relationships, based on trust and credibility, both within the Business and HR.
Ability to lead and make decisions independently is expected.
Experience supporting multiple organizations and HR partners preferred.
Ability to meet deadlines, run shifting priorities with a sense of urgency and ability to work under tight deadlines is needed.
Excellent verbal and written communication skills required.
User level knowledge of HR Systems is critical – Workday experience a plus.
Facilitation skills desired.
Bachelor’s degree in HR or related business field preferred.
We offer Medical, TeleMedicine, Dental, Vision, Life and AD&D insurance, 401K, Leave of absence & disability benefits, paid time off & holidays and more.
In accordance with Colorado State Law (https://leg.colorado.gov/bills/sb19-085) the salary range for Colorado for this role is $98k-$132K per year with a 20% bonus target.
Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.
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Equal Employment Opportunity:
Equinix is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.
Please click here to see the “EEO is the Law” poster and supplement.
Please click here to see our EEO Policy Statement.
Please click here to see our Pay Transparency Policy Statement.
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