Equinix is the world’s digital infrastructure company, operating 210 data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.
At Equinix, we help the world’s digital leaders scale with agility, speed the launch of digital services, deliver world-class experiences, and transform people’s lives. Our culture is based on collaboration and the growth and development of our teams.
We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills, and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.
Job Summary: Partners with Business Groups to ensure delivery of applications aligned to the business and IT strategy, as well as the support of those applications. Works with Business Groups to define their global IT requirements and to analyze appropriate solutions. Leads projects from inception to completion with matrix, global teams.
Partners with the business to analyze, define and document business requirements, within and across functional areas
Drives standard methodologies during requirements gathering and modeling
Has a strong focus on gathering core requirements, beyond stated requirements and accurately places these within a broader context
Understands business environment and helps to connect/align meaningful business stakeholders
Handles partner expectations and communications within and beyond functional track
Knows business environment well enough to identify and actively include the correct partners
Interacts regularly with senior management level stakeholders, and demonstrates value from realized projects
Responsible to design and document cross-functional and global solutions, drawing on functional expertise of functional and technical team members or vendors, as appropriate
Advises on solutions prepared by peers or supporting team, and champions good design practices
Documents and reviews broader team documentation
Supports team in identifying and defining relevant documentation templates pertaining to solution delivery
Is a champion for knowledge transfer to enable/empower other team members
Develops functional designs for applications, integrations and conversions
Ability to work on multiple functional areas and integrations with third party products
Keeps up to date with industry trends and vendor capabilities to produce robust functional designs
Reviews functional designs and obtains sign-offs with the cross functional business and IT teams
Provides inputs into business processes based on design capabilities
Champions balanced, forward-looking functional designs
Coordinates integration testing, validates test cases with stakeholders for user acceptance testing and training, and obtains sign-offs
Coordinates defects clarification, triage and coordinate resolution with engineering teams
Runs multiple application releases and projects
Handles stakeholder expectations
Designs release scope and schedule in line with business goal, prioritization and IT capacity
Configures applications in line with business goals
Designs forward looking configurations by recognizing future needs aligned with the business roadmap
Develops configuration standards
Supports and trains junior resources and oversees quality in triage and troubleshooting practices
Leads troubleshooting efforts on critical issues with cross functional teams through resolution
Identifies improvements to address repeat issues
Works with functional leadership teams to set expectations and conduct planning and execution of SME training activities
Defines, communicates, and implements support and engagement plans
Analyzes adoption rates and issues and assesses business case realization and proposes solutions to improve
Leads individual consulting resources as assigned
Participates in vendor advisory boards and user groups
Executes medium-scale vendor evaluations, pricing negotiations and software acquisitions
Prepares management communications and gets partner input for recommendations
7+ years experience in analytics
Bachelor's in Information Systems, Business or related field7+ years’ experience as Business System Analyst in CPQ is required Business System Analyst experience in Pricing applications in a multiple application environment is required
Experience with analyzing data from multiple data sources is required
Ability to work in fast paced environment with teams in multiple time zones
BSA experience/knowledge in Quote to Cash for direct sales and channel sales in Telecom or Data Center Industry is preferred
BSA experience/knowledge in implementing dynamic/value-based pricing in Telecom or Data Center Industry is preferred
Experience with data visualization highly preferred
Experience working with APIs is highly preferred
Experience working with deal review business teams is preferred
BSA experience in Salesforce.com, Oracle Big Machines CPQ is highly preferred
Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.
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Equal Employment Opportunity:
Equinix is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.
Please click here to see the “EEO is the Law” poster and supplement.
Please click here to see our EEO Policy Statement.
Please click here to see our Pay Transparency Policy Statement.
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