Equinix is the world’s digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.
We are a fast-growing global company with 70+ consecutive quarters of growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,000+ networks and 3,000+ cloud and IT service providers in 27 countries spanning five continents.
A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.
Job Summary: As a Senior Business Analyst, you will work closely with various stakeholders to gather, document, update and distribute best practices related to commercial contracts, processes and policies. You will also be responsible for initiating and facilitating regular updates to global pricing and quoting guidelines for our sales teams. The successful candidate will be the vital link between Commercial Operations and other organizations within Equinix (Product Management, Legal, IT etc.) to inform and assess the impact of various process or policy changes. You should be able to work independently with necessary guidance and be able to successfully deliver your work within specified timelines.
Determines and applies appropriate methodologies and tools for analyzing a range of functional and/or cross-functional issues (sometimes complex or with a high level of ambiguity)
Identifies process gaps and issues, and formulates plans to address these
Assesses impact of manual workarounds
Manages stakeholder expectations within team and/or across functions
Identifies and proactively includes relevant stakeholders and communications effectively
Escalates to higher management to resolve complex stakeholder issues
Status reporting providing periodic project updates, highlighting risks, issues, and concerns
Owns documentation of best practices relevant to Commercial Operations and assists with regular updates of training material and other documents by working with both internal and external stakeholders
Proactively reaches out to stakeholders to identify opportunities to create structured and formal documentation of processes and activities
Assesses post-change benefits and success criteria
Business Requirements, Functional Design and Process Design:
Obtains, creates, and documents business requirements engaging multiple stakeholders
Assists with creating BRDs and manages cross-functional and cross-regional reviews of low/medium complexity
Works with other BAs and IT team on solution design and development
Understands and communicates the financial and operational impact of any changes
Assesses solutions from multiple angles
Partners with stakeholders to analyze, define, and document business processes within and across functional areas
Reporting, Metrics, and Tools:
Builds reports, dashboards and models to analyze, report, and present data to identify opportunities for improvement of key business metrics
Presents insights and opportunities to stakeholders
Alignment, Consistency & Prioritization:
Assesses priority based on fit to agreed organizational criteria
Recommends alternative solutions, escalating to more senior members
Represents and protects vital commercial and business interests at various forums
Participates in cross functional discussions to drive issues, challenges, and prioritization efforts
Supports in providing necessary feedback, guidance and/or advice to team members
5+ years of experience in related field preferred
A strong academic background with demonstrable commercial acumen;
Bachelor’s degree preferred
Must be proficient in MS Office applications and advanced Excel (complex formulas, pivot tables etc.) combined with strong presentation skills
Familiar with Salesforce, Siebel CRM, JIRA, Smartsheet, SDLC, Agile and Waterfall methodologies
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you need assistance in applying for an open position, you may send an email to Staffing@equinix.com. Please provide your contact information and let us know how we can assist you.
Learn more about Equinix:
Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.
You're now being redirected to the application website
Fill in your details
You're now being redirected to the application website
Equal Employment Opportunity:
Equinix is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.
Please click here to see the “EEO is the Law” poster and supplement.
Please click here to see our EEO Policy Statement.
Please click here to see our Pay Transparency Policy Statement.
You can change your cookie preferences within your browser settings at any time.
To find out more about our policy, please click here.