Skip Navigation or Skip to Content
Conversation, Person, People, Computer Keyboard, Adult, Male, Man, Monitor, Face, Head

Sales Support Junior Associate

  • JR-149972
  • Hybrid
  • Bogota
  • Sales
  • Full time

Who are we?

Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. 

 

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. 

Job Summary

As a Termination Coordinator at Equinix, you will play a crucial role in managing the termination order creation process for our customers’ services and contracts. You will ensure that all terminations/ de-installation orders of products and services are handled efficiently and in compliance with company policies and procedures. Your attention to detail and strong organizational skills will be essential in maintaining accurate records and facilitating smooth transitions for our clients.

Responsibilities

Termination Processing

  • Manage the end-to-end termination/ de-installation order creation process for our customer's products and services

  • Review and verify termination/de-install requests to ensure compliance with contractual obligations and policies

  • Coordinate with internal teams to facilitate the termination/de-installation order creation process

Client Communication

  • Serve as the primary point of contact for clients regarding termination/ de-installation orders

  • Communicate effectively with clients to explain the termination/de-install orders and address any concerns

Documentation and Record Keeping

  • Maintain accurate records of all termination/de-install requests and actions taken

  • Ensure all documentation is completed and filed in accordance with company policies

Collaboration

  • Work closely with cross-functional teams, including sales, legal, and others

Reporting

  • Identify areas process improvement and recommend solutions to enhance efficiency

Compliance

  • Ensure all terminations and de-installation of products and services orders are conducted in accordance with policies, legal requirements, and industry standards

  • Stay updated on relevant regulations and best practices related to contract terminations

Qualifications

  • Experience in customer service is preferred

  • Excellent communication and interpersonal skills

  • Strong proficiency in English written and reading comprehension

  • Prior experience collaborating and communicating with costumers.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. 

Apply Now

Alert me about jobs like this

Not You?

We have emailed you a code to verify your identity. Please check your spam/junk folder if you don't receive the email in your inbox.

You're now being redirected to the application website

Know someone who would be great for this job? Let them know here!

Fill in your details 

Not You?

We have emailed you a code to verify your identity. Please check your spam/junk folder if you don't receive the email in your inbox.

Thank you

People Also Viewed

Corporate Real Estate Associate

Regular 04 - Senior Vanessa Fischer Real Estate No JR-150652 Frankfurt Germany Frankfurt Corporate Real Estate Real Estate Full time S5
Who are we? Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software spe...

VP, Critical Asset Management

Regular 31 - Vice President Luke Partridge Executive Management JR-150883 Toronto. Dublin. Amsterdam-Zuidoost. Slough Berkshire. Frisco. Ashburn Ontario. Texas. Virginia Canada. Ireland. Netherlands. United Kingdom. United States Toronto. Dublin. Amsterdam-Zuidoost. Slough Berkshire. Frisco. Ashburn Executives Executive Management Full time E1
Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix ...

Senior Director, Service Management and Controls

Regular 26 - Sr Director Luke Partridge Operations JR-150987 Toronto. Dublin. Slough. Frisco. Ashburn Ontario. Texas. Virginia Canada. Ireland. United Kingdom. United States Toronto. Dublin. Slough. Frisco. Ashburn IBX Critical Facilities Operations Full time M5
Who are we? Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software spe...

Entry Level Sales(Opportunity Development Representative SDR/BDR)

Regular 03 - Career Judalyn Arthoro Sales JR-150756 Tampa Florida United States Tampa Opportunity Development Sales Full time S4
Who are we? Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software spe...

Product Marketing Senior Manager

Regular 15 - Scholar Katie Perretto Marketing JR-150921 Toronto. Redwood City. Washington. Tampa. New York. Carrollton. Seattle Ontario. California. District of Columbia. Florida. New York. Texas. Washington Canada. United States Toronto. Redwood City. Washington. Tampa. New York. Carrollton. Seattle Product Marketing Marketing Full time B5
Who are we? Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software spe...

Data Center Logistics III

Regular 03 - Career Mechelle Clayton Operations JR-150855 Culpeper Virginia United States Culpeper IBX Logistics Operations Full time S4
Who are we? Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software spe...

Apply Now

Alert me about jobs like this

Not You?

We have emailed you a code to verify your identity. Please check your spam/junk folder if you don't receive the email in your inbox.

You're now being redirected to the application website