Who are we?

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

Primarily provides pre-sales technical consultancy for the development and implementation of complex solutions. Utilizes broad industry knowledge and expertise in finding products and solutions to meet customer needs. Prepares detailed product specifications and designs for the development and implementation of customer solutions. Provides consultation to prospective customers during customer meetings, tours, assessments and validations. Customer-facing, capable of customer demand creation and cross-regional coordination and collaboration. Can provide post-sales technical expertise during installation and contract-fulfilment.

This is an exciting opportunity to join our Equinix Technical Sales team, where your internship will give you the hands on and direct experience of being part of the team. If you are someone who can speak fluent French and has a good level English, is passionate to learn, curiously minded and wants experience a global, fast paced environment then Apply today! 

Responsibilities

Technical Consulting and Sales Support

• Learns to identify customer’s business needs, challenges, and technical requirements
• May analyze situations and data on problems of basic to moderate scope
• Applies defined technical processes and procedures to develop solutions under close supervision, receives guidance on more complex issues
• Provides basic, often scripted support for customer meetings and tours which may advance to less standard scenarios

 

Solution Design and Deliverables

• Provides some technical sales support to all assigned  Sales account executives
• Follow standard practices and procedures in analyzing situations or data from which answers can be readily obtained
• Exercises limited judgment within defined procedures and practices to determine appropriate solutions
• Assists in and/or coordinates RFI/P/Q preparation as requested by Sales Representatives
• Develops or assist with portions of deliverables for the customer with extensive oversight and direct from Sales Engineering Management and/or peers

 

Customer Service

• Communicates verbally and in writing with customers (internal and external) under close supervision, coaching and guidance
• Coordinates portions of pre-sale support for all company products and services
• Learns to provide basic technical support in sales presentations, customer meetings, and trade shows

 

Business and Market Expertise

• Demonstrates a basic understanding of Equinix DC, Network, and Cloud products
• Possesses basic industry knowledge and familiarity of the competitive landscape

 

Collaboration / Communication

• Learns to support Sales teams in efforts to earn new business and maintain existing customer relationships
• Collaborates on a limited basis with internal teams (CSM, OM, IM, Ops, etc.) to ensure smooth project transition from pre-sales to post-sales
• Develops understanding of and maintains relationships with key internal stakeholders

 

Mentorship / Team Leadership

• Open to guidance from leadership and more senior Sales Engineers

 

Qualifications

• Typically requires no previous professional experience

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. 

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