Sales Engineering Manager

Equinix is the world’s digital infrastructure company, operating 210 data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. With Equinix Metal, customers can rapidly deploy automated single-tenant infrastructure and interact with 1,800+ networks and 2,900+ cloud and service providers. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.  

At Equinix, we help the world’s digital leaders scale with agility, speed the launch of digital services, deliver world-class experiences, and transform people’s lives. Our culture is based on collaboration and the growth and development of our teams. 

We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills, and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.  

What you will be doing

· Provides leadership and direction to a team of individual contributors, including any supervisors in the region, for defining and executing on strategic Sales plans and efforts
· Aligns with local/metro sales leadership's vision, strategy and objectives
· Assists in shaping and developing the metro/local team's strategy
· Coaches team on on-going skills development and selling, or technical sales support behaviors
· Creates spirit of collaboration, engagement, and sharing of best practices
· Leads team through changes
· Ensures team adoption of relevant tools available for more efficient business management
· Develops the leadership skills of the supervisors within their regions
Sales Leadership & Acumen
· Assists in building the business objectives and technical sales expertise levels for the local team
· Interacts with customers at the C-level/SVP level and makes a difference in strategic deals
· Responsible for the metro team's support structure design and proposal of technical solutions
· Conducts internal Quarterly Business Reviews, measuring performance against pre-established business metrics
· Leads team through changes
· Owns and manages all escalations to senior leadership for critical matters
· Assists in efforts to shape and impact deals for the metro/local team
· Understands the structure of a deal, i.e. MRR vs NRR/EIS offsets, and how they can be leveraged in the sales opportunity
· Able to accurately convey business concepts to the team
· Provides leadership in managing a metro/local team in their technical sales support pursuits
· Assists in providing leadership and direction for the team to ensure overall success
· Optimizes resources within team
· Responsible for all hiring decisions and activities, compensation, quarterly conversations, performance counseling, onboarding, coaching and career development
· Assists in driving accountability for the performance and results of direct reports and supervisors
· Supports and shapes individual career development
· Assists in shaping and promoting positive team dynamics
· Executes the strategy to build and maintain analytical data and dashboards to properly manage the regional/multi-regional sales engineering teams
· Assists in shaping MRR and EIS/NRR revenue forecasts
· Utilizes and aids in the definition of analytic tools and reports to properly manage resources
· Utilizes and aids in the definition of analytical data to provide Senior Management with feedback on team performance and potential challenges across the business
· Develops and continues to grow relationships with internal teams (CSM/CPM, OM, Ops, etc.) to ensure proper deal flow
· Drives positive environment for their local/metro team
· Develops and continues to grow communication and presentation skills for the regional or multi-regional teams

What you should have

· 7+ years customer facing experience in related industry preferred
· Bachelor's degree in Engineering or IT preferred
· Advanced English

Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.