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Sales Engineer

 

Sales Engineer

  • JR-129962
  • Tampa
  • Dallas
  • Sales
  • Full time
Sales Engineer

Equinix is the world’s digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed. 

We are a fast-growing global company with 78 consecutive quarters of growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,000+ networks and 3,000 cloud and IT service providers in 31 countries spanning six continents.   

Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success. 

Responsibilities

· Technical Consulting and Sales Support

· Identifies customer’s business needs, challenges, and technical requirements

· Analyzes situations and data on problems of basic to moderate scope

· Utilizes defined technical processes and procedures to develop solutions

· Provides support for customer meetings and tours Solution Design and Deliverables

· Provides technical sales support to all assigned Corporate (Inside) Sales account executives

· Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained

· Exercises judgment within defined procedures and practices to determine appropriate solutions

· Coordinates RFI/P/Q preparation as requested by Sales Representatives

· Develops all deliverables for the customer with some oversight from Sales Engineering Management and/or peers Customer Service

· Communicates verbally and in writing with customers (internal and external) in a professional, friendly, and effective manner

· Coordinates pre-sale support for all company products and services

· Provides basic technical support in sales presentations, customer meetings, and trade shows Business and Market Expertise

· Demonstrates a basic understanding of Equinix DC, Network, and Cloud products · Possesses basic industry knowledge and familiarity of the competitive landscape Collaboration / Communication

· Supports Corporate (Inside) sales teams in efforts to earn new business and maintain existing customer relationships

· Collaborates with internal teams (CSM, OM, IM, Ops, etc.) to ensure smooth project transition from pre-sales to post-sales

· Builds and maintains relationships with key internal stakeholders Mentorship/Team Leadership

· Open to guidance from leadership and more senior Sales Engineers

Qualifications

· 1+ years customer facing experience in related industry preferred

· Bachelor's degree preferred

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you need assistance in applying for an open position, you may send an email to Staffing@equinix.com. Please provide your contact information and let us know how we can assist you.


Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, colour, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

View additional Equal Employment Opportunity information here.

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Equal Employment Opportunity: 
Equinix is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

(US Applicants)

Please click here to see the “EEO is the Law” poster and supplement.

Please click here to see our EEO Policy Statement.

Please click here to see our Pay Transparency Policy Statement.