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Program Manager - DIH

 

Program Manager - DIH

  • JR-122822
  • Dallas
  • Project and Program Management
  • Full time
Program Manager - DIH

Equinix is the world’s digital infrastructure company, operating 210 data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

 

At Equinix, we help the world’s digital leaders scale with agility, speed the launch of digital services, deliver world-class experiences, and transform people’s lives. Our culture is based on collaboration and the growth and development of our teams.  

 

We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills, and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Job Summary: Responsible for program delivery of multiple related projects and builds effective relationships with stakeholders.

Responsibilities

Planning

  • Applies a range of approaches to planning and gathering information in which to develop/facilitate/lead more complex Business Cases, plans and schedules (i.e. ROI)

  • Competent in the use of planning tools, considers and develops cross functional plans


Stakeholder Management

  • Works with numerous stakeholders and may work with government/governance bodies

  • Understands stakeholder needs and builds effective relationships

  • Demonstrates influencing skills to achieve solutions and dealing with challenging stakeholder situations


Communications

  • Uses a variety of communications methods to deliver information relevant to the audience and project needs

  • Is fully aware of standardized tools and template requirements and is a 'go to' person for feedback on the development of project/program management standards


Risk Management

  • Approach to risk management spans projects level up to strategic risk management where required

  • When faced with issues applies lateral thinking and analyses available information to solve problems and engages with teams to resolve


Project/Program Delivery

  • Responsible for program delivery of multiple related projects required for a specific business functional strategy

  • Will mentor junior project/program team members in project management


Resource Management (people, finances etc.)

  • Will problem solve resource/budgetary issues with internal teams and external suppliers and conclude disputes successfully and independently


Customer Care (For employees working in Customer Care and Experience):

  • Manages large scale, complex, multi-site and multi-regional, high visibility customer deployments involving cross-functional and cross-regional project teams

  • Meets with and presents to customer executives at the program level

  • Develops overall program schedule in conjunction with customer requirements

  • Manages internal company wide stakeholders on project teams and holds them accountable for meeting commitments

  • Has an in-depth technical knowledge of all Equinix products/processes

  • Resolves complex issues and escalations independently at all levels

  • Assists in process development and documentation

  • Documents lessons learned and shares with stakeholders

Qualifications

  • 7+ years experience preferred, 10-15+ years experience desired

  • Bachelor's Degree preferred, PMP, PgMP, Agile and Scrum Master desired


Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability. 

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Equal Employment Opportunity: 
Equinix is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

(US Applicants)

Please click here to see the “EEO is the Law” poster and supplement.

Please click here to see our EEO Policy Statement.

Please click here to see our Pay Transparency Policy Statement.