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Product Owner

 

Product Owner

  • JR-126238
  • Remote
  • Business Analysis and Operations Support
  • Full time
Product Owner

Equinix is the world’s digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, sophisticated infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.  

We are a fast-growing global company with 70+ consecutive quarters of growth! Through our innovative portfolio of high-performance products and services, we have crafted the largest, most active global ecosystem of nearly 10,000 companies, including 1,800+ networks and 2,900+ cloud and IT service providers in over 26 countries spanning five continents.  

Joining our operations team at the forefront of all we do, maintaining critical facilities infrastructure working with a close-knit team delivering outstanding service to our data center customers embrace accept diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success!  

Are you ready to join a growing team? 

Job Summary: Global Operations Enablement function is recruiting for a Junior Product Owner, a critical position, responsible for driving technology capabilities to enable our Data Center Technicians and Engineers to optimally at scale. 

Identifying areas of opportunity, resolving, and driving a product solution through direct engagement with end-users, designers, and developers in an agile environment to ensure product-market fit and delivery of quality products within budget.  

Responsibilities  

Problem Solving/Assessment  

  • Applies appropriate methodologies and tools for analyzing a range of sophisticated, functional, and/or cross-functional problems with business implications (often sophisticated and with a high level of ambiguity)  

  • Recommend areas of improvement that consider the needs of functional or multi-functional teams  

  • Identifies process gaps and issues and recommends areas for improvement 

  • Facilitates discussions and drives resolution where disagreement exists, advancing where vital 

Product management 

  • Partners with other product owners and collaborators as part of the Agile team to define the scope of the product and vision 

  • Ideate and conducts research to develop a solution for the business problems 

  • Interview and collaborate with users to author user stories, sketch wireframes/mockups, and partner with UX/UI design team to turn them into high fidelity mock-ups 

  • Partner with technology teams to define and refine product backlog continuously 

  • Assesses priority based on fit to agreed organizational criteria from multiple angles 

  • Participate in project-related activities, including product training, documentation, and support 

  • Run demos of the completed product feature/function 

Stakeholder Management  

  • Identifies and proactively includes accurate stakeholders, communicates optimally, and handles expectations within and/or across functions. 

  • Understands the partner's and collaborator needs and establishes effective relationships.  

  • Drives alignment with stakeholders from problem identification through implementation and post-implementation monitoring 

  • Leads and facilitates cross-functional discussions to drive issues, challenges and prioritize efforts  

  • Recommends alternative solutions, advancing where disagreements persist  

Project Management  

  • Supports larger project plans and resources facilitate execution using appropriate tools and techniques  

  • Drives alignment with partners from problem identification through implementation and post-implementation monitoring  

  • Maintain management dashboard views of project status and achievements 

  • Identifies and leads risks and issues  

Reporting and Metrics  

  • Ability to provide and lead eloquent reporting and analytics development  

  • Track key performance metrics and suggest changes to improve their performance 

  • Report Product and customer trends highlighting value and business insights 

  • Recommend opportunities to improve existing reporting to enhance transparency into business  

Testing  

  • May lead user acceptance testing and ensure it is fully planned and carried out  

  • Develops and assigns test cases, identifies testing resources, and assesses testing progress 

  • Supports and handles feature deployments through the product life cycle  

Qualifications

  • 0 to 3 years experience preferred 

  • Associate degree preferred 

  • A steadfast problem solver and out of the box thinker in finding solutions 

  • Attention to detail

We offer Medical, Telemedicine, Dental, Vision, Life, and AD&D insurance, 401K, Leave of absence & disability benefits, paid time off & holidays, and more.  

In accordance with Colorado State Law (https://leg.colorado.gov/bills/sb19-085) the salary range for Colorado for this role is $59K - $82K per year with 15% bonus target. 

At Equinix, we’re tasked with leading in the communities we serve — and doing our part to help keep our communities and our teams safe. Our #IamSafeIBelongIMatter culture transcends and informs all we do. In alignment with our culture, Equinix has implemented a vaccine or test policy that requires employees to show proof of full vaccination or get tested regularly to work onsite in an IBX or office.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you need assistance in applying for an open position, you may send an email to Staffing@equinix.com .  Please provide your contact information and let us know how we can assist you.

Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

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Equal Employment Opportunity: 
Equinix is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

(US Applicants)

Please click here to see the “EEO is the Law” poster and supplement.

Please click here to see our EEO Policy Statement.

Please click here to see our Pay Transparency Policy Statement.