Person, Clothing, Shoe, Female, People, Dress, Woman, Jeans, Sleeve, Long Sleeve

Principal User Experience Designer

 

Principal User Experience Designer

  • JR-126720
  • Frisco
  • Product
  • Full time
Principal User Experience Designer

Equinix is the world’s digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed. 

 

We are a fast-growing global company with 70+ consecutive quarters of growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,000+ networks and 3,000+ cloud and IT service providers in 27 countries spanning five continents.   

 

Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best in class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success 

Job Summary: This role will be on the centralized DCX design & research team. DCX covers the user experience of teams that work inside our 220+ Data Centers; Technicians, Engineers, Security Officers, and Visitors. DCX also covers the experiences of Incident Responders, Capacity Planners & DC Design and Construction teams. These users use custom applications on touch devices. It is an exciting opportunity to design and research on 2D & 3D map experiences, and responsive mobile experiences. We have direct access to our users.

Responsibilities

  • User Research and Usability

  • Coordinates user research plans across multiple functional domains of responsibility

  • Coordinates with usability vendors when necessary

  • Determines user research methodologies to optimize data collection

  • Interacts with stakeholders to determine requirements and set expectations

  • Observes user research sessions

  • Consolidates user research data across multiple functional areas where appropriate

  • Presents results to stakeholders

  • Ensures user research plans and methodologies are rigorous, consistent and thoughtful Information Architecture

  • Ensures examination and implementation of information architecture structures across multiple sites and/or applications are rigorous, consistent and thoughtful Interaction Design

  • Provides site/application-level creative direction across multiple functional domains of responsibility

  • Presents, defends and articulates design work in design reviews with colleagues and stakeholders

  • Ensures interaction design patterns across multiple sites and/or applications are rigorous, consistent and thoughtful

  • Researches interaction design trends Visual/UI Design

  • Oversees concepting and development of design systems, and consistency across multiple complementary sites and/or applications

  • Socializes design specifications and style guides with stakeholders to ensure understanding and adoption

  • Ensures visual design patterns across multiple sites and/or applications are rigorous, consistent and thoughtful

UX Strategy

  • Applies critical thinking to a variety of complex user problems, taking into account user needs, business objectives and technical constraints

  • Can act as an internal UX SME for other internal or third-party projects, to ensure design consistency and sharing of best practices Prototyping

  • Creates and proposes prototyping standards and toolsets

  • Determines need for prototyping efforts, based on functional complexity and requirement specifics

  • Socializes prototypes via design reviews or 1:1 usability sessions

Qualifications

  • 10+ years experience preferred

  • Bachelor's degree preferred

  • Service design background preferred

Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.


Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you need assistance in applying for an open position, you may send an email to Staffing@equinix.com. Please provide your contact information and let us know how we can assist you.

Apply Now

Sign in with LinkedIn
Autofill my information with LinkedIn
Alert me about jobs like this

Not You?

You're now being redirected to the application website

Know someone who would be great for this job? Let them know here!

Fill in your details 

Not You?

Thank you

People Also Viewed

Architect / Interior Design

Regular JR-127325 United States Architect Real Estate T4
Architect / Interior Design Equinix is the world’s digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring toge...

Data Center Design – Mechanical Engineer

Regular JR-127391 United States Mechanical Engineering Operations T4
Data Center Design – Mechanical Engineer Equinix is the world’s digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify a...

Estágio na Área de Impostos

Intern JR-127072 Sao Paulo São Paulo Brazil Sao Paulo Intern Interns and Apprentices S1
Estágio na Área de Impostos A Equinix é uma empresa global de infraestrutura digital, operando mais de 200 data centers em todo o mundo e fornecendo interconexões para todas as principais nuvens e redes. Somos uma empresa de rápida expansão cresc...

Jovem Aprendiz

Apprentice JR-127232 Rio de Janeiro Rio de Janeiro Brazil Rio de Janeiro IBX Customer Operations Operations O1
Jovem Aprendiz A Equinix é uma das maiores empresas de Data Center em crescimento, aumentando a conectividade entre clientes ao redor do mundo. É por isso que estamos sempre em busca de pessoas criativas e visionárias para nos ajudar a alcançar no...

Junior Datacenter Technician

Regular JR-127354 Amsterdam Z.O. Netherlands Amsterdam Z.O. IBX Customer Operations Operations O2
Junior Datacenter Technician Wij zoeken schoolverlaters met een technisch diploma die als junior willen starten bij de het wereldwijd leading Datacenter bedrijf Equinix. Binnen onze datacenters vindt je de nieuwste technieken op het gebied van IT,...

IBX Critical Facility Engineer

Fixed Term JR-127267 Amsterdam Netherlands Amsterdam IBX Critical Facilities Operations O3
IBX Critical Facility Engineer Wij zijn op zoek naar een gedreven Critical Facility Engineer voor één van onze Datacenters. We waarderen diversiteit en nemen mensen aan met uiteenlopende achtergronden zoals bijvoorbeeld de scheepvaart, defensie, l...

Apply Now

Sign in with LinkedIn
Autofill my information with LinkedIn
Alert me about jobs like this

Not You?

You're now being redirected to the application website

Equal Employment Opportunity: 
Equinix is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

(US Applicants)

Please click here to see the “EEO is the Law” poster and supplement.

Please click here to see our EEO Policy Statement.

Please click here to see our Pay Transparency Policy Statement.