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Physical Security Technician

 

Physical Security Technician

  • JR-122220
  • Milan
  • Security, Risk and Business Continuity
  • Full time
Physical Security Technician

Who are we? 

Equinix is the world’s digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We are a fast-growing global company with 70+ consecutive quarters of growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of nearly 10,000 companies, including 1,800+ networks and 2,900+ cloud and IT service providers in over 26 countries spanning five continents.  

Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best in class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.


Equinix Italy is hiring a Physical Security Technician based in Milan

The Physical Security Technician is responsible for the day-to-day operation, maintenance, and repair of the IBX physical security systems including access control/video recording and monitoring equipment, as well as key management systems in a mission critical environment. This upkeep is ensured by performing maintenance and improving infrastructure and systems, developing and training stakeholders in security processes, procedures, and policies, and acting as onsite support for all security needs. This also includes modifying and expanding these physical security systems to meet customer requests and non-construction related expansions as needed. They are responsible for local physical security incident management and communications, customer security reporting, audit and site tour support, routine communications, as well as day to day physical security vendor support and monitoring of activities.


Responsibilities

On Site Security Support

  • Performs site inspections and responds to critical building access control and video management alarms/faults
  • Performs preventative and corrective maintenance on site security infrastructure, including security/OS patching and updates, or manages vendor(s) in those efforts
  • Contributes to and may lead security infrastructure projects
  • Responds to and resolves security incidents, breaches, events, and uses appropriate procedures to resolve
  • Responds to, and manages expectations with delivery dates related to security service tickets, trouble, install/de-install tickets, and resolves per appropriate procedures
  • Contributes to the identification of Single Points of Failure (SPOF) and End of Life (EOL) items
  • Point of escalation for onsite security guarding staff
  • Provides technical review and approval of security related customer orders
  • Manages emergency situations on critical security systems
  • Informs on budget and inventory management


Process Documentation and Analysis

  • Analyzes and maintains security drawings, and site-specific supporting documentation
  • ability to complete intermediate and expert level RFPs (Request For Proposal)
  • Assists with the creation of MOPs (Methods of Procedure), as well as maintenance and incident notifications
  • Responsible for all reporting and root cause analysis relating to security incidents

Quality Assurance and Continuous Improvement

  • Develop technical skillsets through continuous learning, training and drills
  • Directs system modifications to resolve system issues or inefficiencies.
  • Ensures operating compliance with outside agencies.
  • Provides recommendations and assures adherence for policy, process, procedural and drill enhancements
  • Develops and trains other site staff, departments and vendors on physical security systems, policies and procedures, along with provides translations as needed

Contract & Vendor Management

  • Provides coordination and support to the Equinix Security Global Contractors.
  • Oversees contractor work and operations to ensure completion to Equinix's required standards, KPI's and SLA's.

Knowledge and Experience

  • Technical education (Diploma of Higher Education, BSC Degree) in automated systems and/or industrial Understanding of server operating systems, networks, and cyber security best practices, as well as relevant codes and compliance regulations.
  • Familiar with common documents as it applies to design, schemes, data sheets, and technical information
  • Certifications and experience preferred in access control systems and video management systems such as AMAG Symmetry and CompleteView
  • Knowledge of low-voltage systems including hardwire inputs and outputs, serial communications, network/IP communications and schematics.
  • Relevant experience may include Security Field Technicians/Engineers, Network Technicians, Security Project Managers, etc.

Skills and Attributes

  • Prioritizes work effectively
  • Essential duties/physical specifications include:
    • Able to perform all essential job functions, including walking, standing, bending, stooping, climbing, lifting and manual dexterity, with or without reasonable accommodation
    • Ability to work days/nights/weekends/holidays, if needed and/or required
    • Able to lift heavy equipment/items up to a certain amount of weight (may vary by geography)
  • Familiar will all common applications needed to perform daily tasks, including CMMS, CRMs, productivity software, and draft drawing softwares
  • Skilled at working in alignment with all relevant safety measures
  • Skilled at communicating with and managing vendors
  • Able to communicate effectively with others, including oral and written instructions and reporting
  • Excellent problem solving and teamwork skills

What we offer?

The opportunity to leave your mark in a company that is growing quickly and still manages to keep a pioneer spirit; international career perspectives ; of course a competitive salary and great secondary benefits like an annual bonus scheme, a defined contribution pension plan ; and a true company culture that values commitment, respect and pleasure at work.

https://careers.equinix.com/jobs/search

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Equal Employment Opportunity: 
Equinix is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

(US Applicants)

Please click here to see the “EEO is the Law” poster and supplement.

Please click here to see our EEO Policy Statement.

Please click here to see our Pay Transparency Policy Statement.