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Operations Support Associate

 

Operations Support Associate

  • JR-128039
  • Singapore
  • Operations
  • Full time
Operations Support Associate

Who are we? 

Equinix is the world’s digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We are a fast-growing global company with 70+ consecutive quarters of growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of nearly 10,000 companies, including 1,800+ networks and 2,900+ cloud and IT service providers in over 26 countries spanning five continents.  

Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best in class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.

Responsibilities

The primary responsibility of the Operations Support Associate, IBX Operations (Costing) is to providing costing support for the Sales team to quote to the customers efficiently and accurately, according to company’s standards and guidelines.

Costing Process

  • Arrange and attend site surveys
  • Get quotes from vendors and perform quotes comparison
  • Manage clarification / negotiation process with vendors
  • Provide accurate quotes to the sales team

Costing Evaluation

  • Review of new product and services
  • Review existing vendors and update on pricing and services
  • Improve delivery lead-time
  • Enhancement of Rate Book and aim to reduce sales drag

Desired Knowledge, Skills and Abilities

  • Proficient in Spreadsheet, Word Processing, Power point, Visio, Outlook, AutoCad,etc
  • Able to work independently under tight deadlines in a fast-paced environment.
  • Able to write minutes in an I.T. Operation environment.
  • Good communications and interpersonal skills.
  • Good Time Management and reporting skills.
  • Able to plan, execute and manage high volumes of work
  • Highly organized, with attention to detail and a dedication to resolving issues.
  • Embraces change.
  • Collaborative personality and able to build strong personal relationships.
  • Calm and effective under pressure. Able to remain professional in high stress situations.

Education and Related Experience

  • 3+ years’ experience in an equivalent role or prior relevant Equinix experience.
  • Diploma to a Bachelor's Degree, preferably in a technical subject.
  • Experience in a technical industry; preferably IT, telecommunications, or data centers
  • Proven track record in building positive relationships with vendors / customers

Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.​

Visit our Career page here to understand about Equinix COVID-19 Vaccine Policy.

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Equal Employment Opportunity: 
Equinix is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

(US Applicants)

Please click here to see the “EEO is the Law” poster and supplement.

Please click here to see our EEO Policy Statement.

Please click here to see our Pay Transparency Policy Statement.