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Operations Facilitator

 

Operations Facilitator

  • JR-123419
  • Shenton Park
  • Administration
  • Full time
Operations Facilitator

Who are we?

Equinix is the world’s digital infrastructure company, operating 200+ data centres across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We are a fast-growing global company with 70+ consecutive quarters of growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of nearly 10,000 companies, including 1,800+ networks and 2,900+ cloud and IT service providers in over 26 countries spanning five continents.  

Joining our Operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best in class service to our data centre customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

About the role

This is a unique opportunity to showcase your strong administration and stakeholder management skills and to really make a difference to this already established function. Showing initiative, creativity and being highly organised with a self starter approach will set you apart from the competition. The core basis of the role is to provide administrative support to the Operations team to allow their time to be better devoted to the day to day running of the business and to meet SLAs.

The Facilitator supports a campus of data centres across Perth, Adelaide and Brisbane with various administrative tasks and ensures the facilities are well maintained.  This is an exciting opportunity to take ownership of the day to day running of one of Equinix Australia’s brand new data centres, which will be launching in early 2022. 

As Operations Facilitator, you are responsible for the management of all site upkeep contracts, which includes annual renewal negotiations, PO processing, invoicing, and establishing vendor relationships. Facilitators handle ordering and stocking of food and beverages throughout where required, along with office supply ordering.  They research, plan and execute all internal team events, prepare various managerial reports, assist with the administration of the data centre maintenance systems, prepare monthly external customer reports, manage office administration, support small project works (e.g. office refurbishments), track budgetary spend across key areas, and coordinate Operations related training activities across the campus. 

The Facilitator will also be required to participate in team discussions and share suggestions and feedback in relation to their campus needs and process improvement opportunities.  This role will be based in Perth and require regular travel between local sites (and possibly interstate on occasion) for the purposes of conducting site inspections and vendor meetings. 

About you

  • Ideally 3 years in an administration role in a fast paced environment
  • Intermediate to Advanced level MS Office
  • Experience in purchase ordering ideal, particularly COUPA system
  • High level of integrity and respect for confidentiality
  • Proactive with the ability to work independently or in a dynamic team environment
  • Highly organised and ability to prioritise and manage time effectively
  • Ability to work across a range of administrative, project and support activities
  • Strong customer and service-delivery focus
  • Strong written and verbal communciation skills
  • Ability to communicate effectively with stakeholders at all levels
  • Self-motivated with a positive, can-do attitude
  • Data centre or IT experience would be a bonus but not essential

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Equal Employment Opportunity: 
Equinix is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

(US Applicants)

Please click here to see the “EEO is the Law” poster and supplement.

Please click here to see our EEO Policy Statement.

Please click here to see our Pay Transparency Policy Statement.