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Network Service Engineer

 

Network Service Engineer

  • JR-121853
  • Information Technology
  • Full time
Network Service Engineer

At Equinix Metal, we're out to Build a Better Internet™. Our goal is to make it easier for online innovators to succeed with infrastructure as they push the envelope of performance and value for their users. We do that by removing complexity wherever we can: elegant software, simple pricing, and forward-looking solutions. This role can be remote or based in one of our office locations in Spain.

Responsibilities: 

  • Responsible for flawless deployment and ongoing support of all network infrastructure including core and edge routers, firewalls, load-balancers, switches, DWDM systems, and any other related network infrastructure.

  • Work alongside other ops team members to stand up new racks, configure switches, run cables as necessary, and provide local support for network issues.

  • Provide technical support to the sales and customer engagement team for customer related issues.

  • Troubleshoot and resolve escalated network issues.

  • Strong understanding of OSI model and how it relates to troubleshooting.

  • Work with various vendors to deploy, maintain, and troubleshoot internet transit issues

  • Strong optical networking design/troubleshooting experience.

  • Ability to work closely with internal and external (customer/partner) organizations in implementation and troubleshooting scenarios.

  • Participate in schedule rotation and work off hours for various projects/maintenance as required.

Requirements:

  • Education: College degree or equivalent work experience.

  • Experience: 5 or more years working on large scale service provider or cloud hosting networks.

  • Network hardware: Juniper, Arista, Cisco, and various firewall appliances

  • Strong understanding of Unix based operating systems

  • Programming experience with languages and data models such as , Python, Bash, GO, Perl, JSON, and YAML

  • Automation experience with Ansible 

  • Understanding of revisioning systems such as GIT

  • Network protocols/technologies: BGP, EVPN, VXLAN, MPLS, ISIS, IPv4/6, MST/PVST, and many others.

  • Strong organization and time management skills.

  • Impeccable verbal and written communication skills.

  • Familiar with local marketplace, companies and the community within the assigned region.

  • A strong understanding of customer service.

  • Must be self-motivated and disciplined.

Useful additional Skills:

  • Hardware, Infinera or other DWDM systems.

  • Experience with ticketing systems such as Jira

  • Experience with DNS, RadB, and IPAM systems

  • Certifications: CCNP, CCDP, CCIE, JNCIE, JNCP, ACE-A or other industry certifications

Edge Metal core values:

The entire Edge Metal team lives by a common set of core values. These are embedded in our approach to the market, our customers, and how we work with each other. We expect new members of the team to show evidence of this and help drive our culture and values across our ecosystem.

Our core values are:

  • Excited about leading our industry

  • Driven, ambitious and persistent

  • Find creative solutions to hard problems

  • Effective at getting things done the right way

  • Community minded and do the right thing

  • Passionate about building a better internet

  • High motivation to succeed

  • Aptitude to learn about technology

  • Willingness to take measured risks 

Equinix Metal is an Equal Opportunity Employer

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Equal Employment Opportunity: 
Equinix is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

(US Applicants)

Please click here to see the “EEO is the Law” poster and supplement.

Please click here to see our EEO Policy Statement.

Please click here to see our Pay Transparency Policy Statement.