Person, Clothing, Shoe, Female, People, Dress, Woman, Jeans, Sleeve, Long Sleeve

Military SkillBridge - Equinix (Data Center)

 

Military SkillBridge - Equinix (Data Center)

  • JR-132195
  • Operations
  • Full time
Military SkillBridge - Equinix (Data Center)

Equinix is the world’s digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed. 

We are a fast-growing global company with 70+ consecutive quarters of growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of nearly 10,000 companies, including 1,800+ networks and 2,900+ cloud and IT service providers in over 26 countries spanning five continents.

Job Summary

Are you a military service member within or nearing your 180-day window for separation from active duty? If this is you, then Equinix has a unique opportunity to help kick-start the next chapter in your professional life. We are accepting applications for our very own DoD SkillBridge Program, which is a cutting-edge initiative designed to link our nation’s warfighters to the best employment opportunities available as soon as possible in their transition process.

In this DoD Skillbridge Program with Equinix, you will:

  • Learn how your military experience translates into a rewarding civilian career
  • Explore a career or industry you might want to pursue upon separation from active duty
  • Earn real-world industry qualifications and certifications
  • Build experience and competency in your trade/ profession with our team
  • Expand your professional network of contacts
  • Gain familiarity with corporate culture

Customer Operations Technicians - Responsibilities

Queue Management / Reporting

  • Reviews work orders in the queue and works on moderately difficult requests by adhering to commitment times
  • Supports cross-functional teams to collaborate on customer tickets
  • Ensures any necessary reporting is complete and accurate; supports ad-hoc reporting requests
  • Actively provides input and makes recommendations to processes
  • Maintains detailed written records of all work activity
  • Updates local asset databases and other systems

Installations

  • Handles moderately difficult rack and stack customer equipment tickets
  • Able to read moderately difficult installation spreadsheet plans and supports implementing installations accordingly
  • Supports the installation of moderately difficult installs, which may include:  overhead cable trays, cage mesh, cabinets, and cable management/support systems; circuits for fiber terminations; cable distribution trays, cabinets, and cable management/support systems; and performs tape changes and back-up necessities
  • Recognizes and raises capacity concerns for infrastructure expansions needs and cabling where needed
  • Performs quality checks on both cross-connects and on-site support tickets and recommends improvements

Cross-Connect

  • Supports moderately difficult datacenter cross-connect work, requiring substantial understanding of operating procedures for: installs, terminations, modifications, and testing
  • Installs and tests moderately difficult cross-connect circuits, which may include: switched, multiplexed, etc

Testing / Troubleshooting

  • Supports moderately difficult operating testing of layer 1, 2 and 3 cross-connect certification testing
  • Supports the troubleshooting of moderly difficult circuits (i.e., switched, multiplexed, etc.).
  • Escalates more advanced circuits and supports as needed
  • Works with customers to troubleshoot issues and uses experience gained to recommend solutions

Facility Engineers - Responsibilities

Has a substantial understanding of the job while working on assignments that are moderately difficult requiring judgement in resolving issues or making recommendations. Focus is on moderately difficult tasks, using substantial understanding of standard operating procedure. Supports the overall team.

Facility / Infrastructure Maintenance

  • Performs moderately difficult preventative and corrective maintenance checks on-site to facility components
  • Performs moderately difficult repairs, maintenance, installations and on-site inspections to facility systems. Supports energy efficiency measures
  • Monitors the Building Monitoring System (BMS) and resolves moderately difficult alarm issues issues that require judgement in resolving while following standard operating procedures
  • Operates and maintains plumbing, fire suppression, and safety systems
  • Operates critical infrastructures under the supervision of more senior technical staff
  • Normally receives little instruction on daily work, general instructions on newly introduced assignments

Vendor Support

  • Supports the work approval process for service providers on moderately difficult maintenance work, for tracking: briefing at the start of work, work during the day workday/shift and final review of the work carried out. Ensures vendor maintenance activities are carried out as per Equinix's standard operating procedures
  • In cooperation with vendors, supports modifications to technical files for plants and equipment ensuring files and builds are up-to-date

Site Administration & Incident Support

  • Performs moderately difficult site logs for permits, such as Maintenance Operation Protocol (MOPs) and scripts
  • Identifies Single Points of Failure (SPOFs) and makes recommendations
  • Responds to all moderately difficult on-site incidents, including failures, problems and delays
  • Uses substantial understanding in following operating procedures to support on-site administration

Work Orders & Additional Projects

  • Completes routine work requests and circuit installations
  • Troubleshoots and maintains office equipment (if necessary); supports auxiliary equipment and machines with problem-solving and repairs to avoid/minimize downtime
  • Makes minor changes to mechanical, electrical and specialized systems, as directed.
  • Carries out infrastructure projects

Collaboration

  • Collaborates with others to resolve moderately difficult facility incidents
  • Effectively collaborates within the department; may mentor team members on general maintenance activities
  • Provides stakeholders of inventory needs in order to maintain optimal stock levels of critical parts and equipment
  • May recommend infrastructure projects

Qualifications

  • Must meet all eligibility requirements outlined in DOD Instruction 1322.29
  • Must have a minimum of 4 months of eligible and approved Skillbridge Internship available
  • Official TAD/ TDY Orders to Equinix for the period of the internship. Required
  • Technical Associates Degree, military-technical school, or civilian technical trade school completion
  • Minimum of two years’ formal training or four years of progressive responsibility and experience in a specific discipline transferring experience from
  • Proficiency with Microsoft Office Suite
  • Excellent communication skills (both verbal and written)
  • Must be a US Citizen who is not a dual citizen of any other country

*Skillbridge Internship positions are open to active duty and/or transitioning military members.  Compensation or pay for this role is made through the service member's current enlistment contract based on pay guidelines set by the Department of Defense (DoD)

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you need assistance in applying for an open position, you may send an email to Staffing@equinix.com. Please provide your contact information and let us know how we can assist you.

Equinix is an Equal Employment Opportunity and Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.  (Equal Opportunity / AA / Disabled / Veterans Employer).

***U.S. ONLY - EOE/M/F/Vet/Disability

Apply Now

Sign in with LinkedIn
Autofill my information with LinkedIn
Alert me about jobs like this

Not You?

You're now being redirected to the application website

Know someone who would be great for this job? Let them know here!

Fill in your details 

Not You?

Thank you

People Also Viewed

Senior User Experience Designer

Regular JR-133234 Toronto Ontario Canada Toronto User Experience Design Product T4
Senior User Experience Designer Equinix is the world’s digital infrastructure company, operating 245+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring ...

Customer Success Manager 1 - German and English speaker

Regular JR-131455 Warsaw. Madrid Madrid Poland. Spain Warsaw. Madrid Customer Success Management Customer Success B1
Customer Success Manager 1 - German and English speaker Equinix is the world’s digital infrastructure company, operating 245+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one plac...

Technicien / Technicienne de Maintenance Multi-Technique

Regular JR-129896 Meudon France Meudon IBX Critical Facilities Operations O4
Technicien / Technicienne de Maintenance Multi-Technique Qui sommes-nous ? Equinix est à ce jour la société d'infrastructure numérique la plus importante au monde. Exploitant plus de 240 datacentres à travers le monde, elle fournit des interconnex...

Technicien / Technicienne de Maintenance Industrielle

Regular JR-130501 Meudon France Meudon IBX Critical Facilities Operations O3
Technicien / Technicienne de Maintenance Industrielle Qui sommes-nous ? Equinix est à ce jour la société d'infrastructure numérique la plus importante au monde. Exploitant plus de 240 datacentres à travers le monde, elle fournit des interconnexion...

Staff Engineer - Software Application Support

Regular JR-133202 Singapore Singapore Singapore Product Software Architecture and Engineering Product T3
Staff Engineer - Software Application Support Equinix is the world’s digital infrastructure company, operating 245+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simpl...

Sales Transaction Coordinator (Fixed Term)

Fixed Term JR-133381 Warsaw Poland Warsaw Sales Transactions Support Sales S3
Sales Transaction Coordinator (Fixed Term) Equinix is the world’s digital infrastructure company, operating 245+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify...

Apply Now

Sign in with LinkedIn
Autofill my information with LinkedIn
Alert me about jobs like this

Not You?

You're now being redirected to the application website