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Maximo Admin

 

Maximo Admin

  • JR-127220
  • Stockholm
  • Operations
  • Full time
Maximo Admin

Equinix is the world’s digital infrastructure company, operating 200+ data centres across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We are a fast-growing global company with 70+ consecutive quarters of growth. Through our innovative portfolio of high-performance products and services, we have built the larg-est, most active global ecosystem of nearly 10,000 companies, including 1,800+ networks and 2,900+ cloud and IT service providers in over 26 countries spanning five continents.

Develops technical, process and systems knowledge by working on projects assigned and directed by more senior level Operations Support Engineers.

Responsibilities

Technical Support

  • Develops technical knowledge, shadowing more senior team members on technical support escalations

Process Support / Optimization

  • Learns and follows business and/or technical processes within the IBX; may start to identify opportunities for improvement for basic or narrowly focused processes (e.g., order fulfillment process, basic incident management definition or clarification such as awareness of color coding or timing, identifying and redlining the differences between processes)

Systems Support

  • Develops knowledge of and learns business systems (e.g., Siebel fulfillment, Remedy) within Equinix

Data Support / Analysis

  • Perform data management support to the team, such as analyzes data (in reporting), looking for patterns, and tracks resolutions

Documentation

  • Reviews documentation (can be technical & non-technical) and sends notifications; documents own work processes

Training

  • "· Handles logistics for training rollouts
  • Provide support training related activities"

UAT

  • Handles logistics for User Acceptance Testing

Project Management

  • Works on assigned project activities

Data show that many applicants apply for a job when they have 100% of what is required. We encourage people to bring their different experiences and background to work. If you are interested in working for Equinix and have found a role that challenges you, please don’t let your reservations hold you back!

At Equinix, we believe that our culture and values are at the heart of our success and it’s our aauthentic, humble, and dedicated people who create the Magic of Equinix. We know we are only as successful as our people, so strive to offer a supportive and progressive working en-vironment where we actively promote learning and development so our people can grow their careers with us.

Equinix is an equal opportunity employer. All qualified applicants will receive considera-tion for employment without regard to race, religion, colour, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified indi-vidual with disability. We actively champion diversity with a series of networks including Black Connect, Equinix Women’s Leadership Network, and Pride Connect.

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Equal Employment Opportunity: 
Equinix is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

(US Applicants)

Please click here to see the “EEO is the Law” poster and supplement.

Please click here to see our EEO Policy Statement.

Please click here to see our Pay Transparency Policy Statement.