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Manager, Product Software Architecture and Engineering

 

Manager, Product Software Architecture and Engineering

  • JR-126747
  • Remote
  • Product
  • Full time
Manager, Product Software Architecture and Engineering

Equinix is the world’s digital infrastructure company, operating 240 data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed. 

 

At Equinix, we help the world’s digital leaders scale with agility, speed the launch of digital services, deliver world-class experiences, and transform people’s lives. Our culture is based on collaboration and the growth and development of our teams.   

 

We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills, and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success 

Job Summary: Provides overall software program management, drives adoption of best practices, manages stakeholder communication, and reviews software design and architecture.

Responsibilities

Project and Program Management

  • Works with other Product Engineering Managers, portfolio leads, and other stakeholders to successfully deliver the projects, including major, minor and patch software releases

  • Provides overall program management by working with Technical Project Managers and leads across the teams and locations

  • Manages all stakeholder communications with respective to project status, and budget utilization

  • Responsible for identifying project execution risks and project-related issues, suggesting mitigation plans for resolution to management

  • Responsible for project resource allocation and management and budget management


Management Reporting

  • Collects, analyzes, organizes and presents the data to senior management on projects and resources

  • Executes against operational KPIs


System Optimization

  • Utilizes subject matter expertise to implement improvements to internal processes and integrate systems supporting these processes


Resource and Budget Management

  • Works closely with product engineering managers and technical project managers to track resource allocation and utilization for smaller projects

  • Decisions are guided by policies, procedures and business plan; receives guidance and oversight from his/her manager

  • Requests approvals for additional expenses outside of approved budget/headcount

  • Communicates budget estimates, and ensures team executes assigned projects within approved budgets

  • Manages and/or escalates issues, as needed


Software Architecture/Design/DevOps

  • Participates in software architecture, design reviews & DevOps processes of various projects and products

  • Works on getting infrastructure requirement for software


Stakeholder Management

  • Responsible for providing comprehensive input to stakeholders to support decision making

  • Proactively communicates issues and risks and escalate conflicts, proposing options for resolution

  • Able to drive effective conflict resolution between stakeholders

  • Manages all stakeholder communications with respect to project and operations status

  • In addition to building effective working relationships with stakeholders, the manager partners with stakeholders to execute against agreed-upon commitments

  • Responsible for managing stakeholder escalations/priority shifts to resolution and/or senior management escalation


System Optimization

  • Utilizes subject matter expertise and data from analysis, to propose system improvements to leadership

  • Oversees implementation of approved system improvement recommendations within functional area

  • Identifies and proposes improvement ideas


R&D/Innovation

  • Drives innovation among the team


Process/Policies/Standards

  • Creation/refinement of efficient processes, standards, and policies

  • Monitors violations, and designs a remediation plan to ensure adherence


Road Map/Planning

  • Responsible for the planning of strategic priorities

  • Responsible for developing and communicating a roadmap of projects and initiatives to project/functional stakeholders


People Management

  • Is accountable for the performance and results of direct reports

  • Responsible for the performance management of team members, including disciplinary actions and hire/fire recommendations

  • Responsible for the GPS process including assessments and Total Rewards allocations of direct reports

  • Responsible for talent development, including quarterly conversations, career pathways conversations and individual development/growth plans

  • Models the Equinix Culture and Values


Review/Approvals/Escalations/Issues Resolution

  • Supports and trains resources and oversees quality in triage and troubleshooting practices

  • Leads troubleshooting efforts on critical issues with cross functional teams through resolution

  • Identifies improvements to address repeat issues

  • Manager oversees and supports RCA cycles, reviews management level reports related to issues and escalations


Vendor Management

  • Assists vendor resources with onboarding activities through all Equinix channels, ensuring vendor resources have appropriate workspace, system access, and tools

  • Manages/leads individual consulting resources, as assigned

  • Identifies initial commercial implications for vendor selection and performs initial due diligence

  • Provides inputs for vendor negotiations

  • Manages approved vendor relationships

  • Monitors and reports on delivery of vendor deliverables


Country/Regional Management

  • Manages team of local technology professionals in a given country

  • Executes against approved initiatives

  • Manages technology and/or human resources in a single location, being familiar with local language, law and regulations, as needed

  • Partners with global technology owners to implement and maintain global technology standards

  • Manages relationships with country stakeholders


Qualifications

  • 1+ years professional experience in a software development leadership role

  • Bachelor's in Engineering preferred

For CO residents: In accordance with Colorado State Law (https://leg.colorado.gov/bills/sb19-085) the salary range for this role is $134k – $187k with 20% bonus target. 

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you need assistance in applying for an open position, you may send an email to Staffing@equinix.com.  Please provide your contact information and let us know how we can assist you. 

 

Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability. 

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Equal Employment Opportunity: 
Equinix is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

(US Applicants)

Please click here to see the “EEO is the Law” poster and supplement.

Please click here to see our EEO Policy Statement.

Please click here to see our Pay Transparency Policy Statement.