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Manager, IBX Operations Engineering

 

Manager, IBX Operations Engineering

  • JR-119759
  • Querétaro
  • Operations
  • Full time
Manager, IBX Operations Engineering

Equinix is the world’s digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

 

We are a fast-growing global company with 70+ consecutive quarters of growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of nearly 10,000 companies, including 1,800+ networks and 2,900+ cloud and IT service providers in over 26 countries spanning five continents.  

Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best in class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Job Summary: Manages supervisors, engineers, and IBX site. Aids in testing, project management, and resolving incidents.

Responsibilities

Management

  • Manages supervisors and engineers

  • Manages team to work safely, effectively and with high regard to human error avoidance

  • Manages personnel details to include salaries, positioning, hire/fire, reviews, coaching and development


Site Capacity Management

  • Overall site capacity management


· Project/Infrastructure Management

  • Plans, coordinates, reviews budgets, and implements resources to complete projects and maintenance within the data center

  • Provides input and guidance towards budget


Vendor Management

  • Oversees contractor work and operations to ensure completion to Equinix's required standards, KPI's and SLA's


Testing

  • Ensures correct processes are followed and all documentation is complete

  • Takeover of new builds and building infrastructure

  • Writes all MOP scripts


Incident Management

  • Communicates and coordinates activities and on-site staff during an incident

  • Assists with root cause analysis and incident resolution


Qualifications

  • 5+ years experience

  • High School Diploma

Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

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Equal Employment Opportunity: 
Equinix is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

(US Applicants)

Please click here to see the “EEO is the Law” poster and supplement.

Please click here to see our EEO Policy Statement.

Please click here to see our Pay Transparency Policy Statement.