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Managed Services Network & Security Engineer (Level II)

 

Managed Services Network & Security Engineer (Level II)

  • JR-123469
  • London
  • Manchester
  • Slough
  • Managed Services
  • Full time
Managed Services Network & Security Engineer (Level II)

Equinix is one of the fastest growing data centres companies, growing connectivity between clients worldwide. With 200 data centres in over 24 countries spanning across 5 continents, we are home to the Cloud, supporting over 1000 Cloud and IT services companies that are directly engaged in technological innovation and development. Interconnection is key to the growth and success of Equinix. 

We hire hardworking people who thrive with solving hard problems and give them opportunities to hone new skills, try innovative approaches and grow in new directions. Our culture is at the heart of our success and it’s our authentic, gritty people who have built The Magic of Equinix. We share a real passion for winning and put the customer at the centre of everything we do. 

Overview

The Managed Services team are recruiting a Network & Security Engineer with proven experience in building and troubleshooting enterprise-grade perimeter networks (inc. resilient and redundant firewalling, routing, and switching as a first priority).

As the second point of escalation for technical issues and customer requirements, this role will be responsible for delivering technical solutions to ensure service availability and implementing improvements.

Due to the critical nature of the infrastructure and network, the team operate an on-call rotation to provide 24/7/365 support.

Responsibilities

You will be working as part of a team that supports our customers via escalations, service requests and reporting under the direction of senior staff. As a junior-level engineering role, you will be expected to lead simple and participate in larger projects. All processes are designed to improve the customer experience and, as such, you will be encouraged to help enhance all aspects of those processes for efficiency, correctness, and value. Our successes are possible because the team believes in our mission and we learn from our mistakes. We use ITIL as a tool, not as a crutch.  

The successful candidate will have experience with Firewalling, Routing and Switching in production environments, ideally with a Managed Services Service Provider (MSSP) background. Exposure to management of load-balancers and DDoS mitigation would be desirable. Adopting a scripting-first approach in everything that you do, will allow you stand out from the crowd and be someone we would want to speak with.

There are multiple specializations within the team, but this role is primarily focused on Firewall, Router, Switch and Load-balancer configuration, troubleshooting and administration.

The Tools & Technologies We Use

  • Firewalling: Fortinet, Palo Alto Networks, Juniper, Cisco
  • Routing/Switching: Juniper, Arista, Dell, Azure ExpressRoute, AWS DirectConnect
  • Load-balancing: Citrix ADC, F5 BIG-IP
  • DDoS mitigation: Arbor Networks
  • Software: Linux, Windows, VMware vSphere, Veeam B&R
  • Hardware: Dell SAN Storage, Dell Server/Blade/Sled
  • Tooling and Automation: PowerShell, Ansible, Terraform, Python/Perl/Shell scripting
  • HCI, Containers and Cloud: Nutanix, Azure, AWS, Docker

Your Daily Life Will Involve

  • Customer Escalations & Service Requests
  • Writing and Implementing Changes
  • Improving documentation and processes
  • Assists Senior Engineers with Project Work
  • Trend identification in daily checklist / reporting

Work schedule 

  • The team covers general office hours Monday – Friday, 09:00 – 17:30 
  • Staggered start times on arrangement
  • All team members are expected to participate in an on-call rotation

Benefits 

  • On-call payment is included in salary
  • Annual incentive plan, including discretionary bonus opportunity 
  • Private Medical Insurance 
  • 25 days holiday per year 
  • Subsidised Gym Membership 
  • Flexible work from home policy 
  • 75% Income Protection 
  • Critical Illness cover 
  • Death in Service cover 

Additional Notes 

Priority will be given to those candidates with active or recently expired (not revoked) UK Government Security Check (SC) clearance. If not, the successful candidate must be willing to go through the SC clearance process - you need to have been residing continuously in the UK for a minimum of 5 years.

Does this sound like your next career move? Are you passionate about joining the family? 

Click apply now! 

You can also check out our YouTube page to find out more about us: https://www.youtube.com/channel/UC9xshmMk-FKjqKCLOKklQQw 

Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, colour, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disabilities.

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Equal Employment Opportunity: 
Equinix is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

(US Applicants)

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Please click here to see our EEO Policy Statement.

Please click here to see our Pay Transparency Policy Statement.