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Lead Sales Technician

 

Lead Sales Technician

  • JR-126188
  • Toronto
  • Sales
  • Full time
Lead Sales Technician

Equinix is the world’s digital infrastructure company, operating 210 data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

At Equinix, we help the world’s digital leaders scale with agility, speed the launch of digital services, deliver world-class experiences, and transform people’s lives. Our culture is based on collaboration and the growth and development of our teams. 

We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills, and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.

Responsibilities

  • Identifies customer’s business needs, challenges, and technical requirements

  • Analyzes situations and data on problems of basic to moderate scope

  • Utilizes defined technical processes and procedures to develop solutions

  • Provides support for customer meetings and tours Solution Design and Deliverables

  • Provides technical sales support to all assigned Corporate (Inside) Sales account executives

  • Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained

  • Exercises judgment within defined procedures and practices to determine appropriate solutions

  • Coordinates RFI/P/Q preparation as requested by Sales Representatives

  • Develops all deliverables for the customer with some oversight from Sales Engineering Management and/or peers Customer Service

  • Communicates verbally and in writing with customers (internal and external) in a professional, friendly, and effective manner

  • Coordinates pre-sale support for all company products and services

  • Provides basic technical support in sales presentations, customer meetings, and trade shows Business and Market Expertise

  • Demonstrates a basic understanding of Equinix DC, Network, and Cloud products

  • Possesses basic industry knowledge and familiarity of the competitive landscape Collaboration / Communication

  • Supports Field (outside) and Corporate (inside) sales teams in efforts to earn new business and maintain existing customer relationships

  • Collaborates with internal teams (CSM, OM, IM, Ops, etc.) to ensure smooth project transition from pre-sales to post-sales

  • Builds and maintains relationships with key internal stakeholders Mentorship/Team Leadership

  • Open to guidance from leadership and more senior Sales Engineers

Qualifications

  • 7+ years customer facing experience in related industry preferred

  • Bachelor's degree preferred

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you need assistance in applying for an open position, you may send an email to Staffing@equinix.com.  Please provide your contact information and let us know how we can assist you.

Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

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Equal Employment Opportunity: 
Equinix is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

(US Applicants)

Please click here to see the “EEO is the Law” poster and supplement.

Please click here to see our EEO Policy Statement.

Please click here to see our Pay Transparency Policy Statement.