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IT Operations Engineer

 

IT Operations Engineer

  • JR-124777
  • Amsterdam Z.O.
  • Information Technology
  • Full time
IT Operations Engineer

Ben jij een enthousiaste startende IT-er die bij een van ’s werelds grootste Data Center bedrijven wil werken?

Dan is dit je kans; de lokale IT afdeling van Equinix Nederland is opzoek naar versterking.

Als IT Operations Engineer ben je het visitekaartje van de lokale IT afdeling van Equinix Nederland en een centraal aanspreekpunt voor jouw collega's bij IT gerelateerde zaken. Dit kan van alles zijn, denk bijvoorbeeld aan: problemen met laptops en mobiele devices, vragen over Zoom, Office 365, account/wachtwoord resets, problemen met de printer etc. Jij zorgt ervoor dat de eindgebruiker snel weer aan de slag kan.

Verantwoordelijkheden

  • Je bent actief betrokken bij de ICT operatie op onze datacenters op desktop niveau, zorgt dat deze up to date zijn en voldoen aan de compliance eisen
  • Waar problemen worden doorgezet naar een ander (internationaal) team, zorg je ervoor dat de eindgebruiker goed op de hoogte blijft van de status van de melding, en bewaak je de voortgang en escaleer je indien nodig;
  • Je bent verantwoordelijk voor inkoop van IT hardware en beleid en onderhoud een actieve relatie met onze leveranciers
  • Je bent actief betrokken bij het voorraadbeheer en life-cycle management van de IT hardware
  • Je bent actief betrokken bij het starter-leaver proces en zorgt ervoor dat nieuwe collega’s goed uit de startblokken kunnen met hun ICT apparatuur
  • Je zorgt ervoor dat machines die retour komen ingespoeld worden met een nieuw image (SCCM);
  • Bij hardware matige defecten schakel je met onze leveranciers om te zorgen dat de systemen z.s.m. worden gerepareerd  
  • Je bent ondersteunend bij IT incidenten;

Steekwoorden: Windows, Incident Management, Change Management, End User Technology, Mobile Devices, Procurement, Stock Management

Skills and Ervaringen

  • Technische kennis & Expertise
    • 0-4 jaar werkervaring
    • Opleiding: ICT MBO+  
    • Certificering (nice to have): MCSA, CCNA, ITIL
  • Communicatie
    • Uitstekende Nederlandse communicatie, zowel verbaal als in geschrift is een must
    • Goede Engelse communicatie, zowel verbaal als in geschift is een must
    • Open & professionele communicatie skills
  • Customer Service
    • Sterke focus op (interne) klantwensen met inzet op hoog kwalitatieve service levering
  • Persoonlijke ontwikkeling
    • Leergierig op het gebied van kennis en persoonlijke ontwikkeling
  • Project Management
    • Werkt onder supervisie van senior engineers, maar toont ook zelfstandigheid na initiële opstartfase
    • Organisatorisch sterk/structureel op eigen werkplannen en/of aanpak
  • Personal Quality
    • Flexibel, laat initiatief zien en reageert snel op nieuwe/onbekende situaties
    • Zelfmotivatie om verbeterpunten te benoemen, en waar mogelijk zelf uit te werken.
    • Positive ‘can-do’ mentaliteit
    • Team player

Business Summary

Equinix is one of the fastest growing data center companies, growing connectivity between clients worldwide. That’s why we're always looking for creative and forward thinking people who can help us achieve our goal of global interconnection. With 220+ data centers in over 27 countries spanning across 5 continents, we are home to the Cloud, supporting over 1000 Cloud and IT services companies that are directly engaged in technological innovation and development. We are passionate about further evolving the specific areas of software development, software and network architecture, network operations and complex cloud and application solutions.

At Equinix, we make the internet work faster, better, and more reliably. We hire talented people who thrive on solving hard problems and give them opportunities to hone new skills, try new approaches, and grow in new directions. Our culture is at the heart of our success and it’s our authentic, humble, gritty people who create The Magic of Equinix. We share a real passion for winning and put the customer at the center of everything we do.

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Equal Employment Opportunity: 
Equinix is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

(US Applicants)

Please click here to see the “EEO is the Law” poster and supplement.

Please click here to see our EEO Policy Statement.

Please click here to see our Pay Transparency Policy Statement.