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IBX technician III

 

IBX technician III

  • JR-125000
  • Dubai
  • Operations
  • Full time
IBX technician III

Job Summary:

Troubleshoots and installs advanced circuits, and performs custom installations.

Responsibilities

Installations
· Racks and stacks customer equipment
· Reads installation plans (Visio Drawings / Spreadsheets) and implements installation accordingly
· Installs circuits requiring advanced fiber terminations

Queue Management
· Determines work priorities from the Oracle queue and ensures adherence to all commit times

Testing/Troubleshooting
· Troubleshoots switched / multiplexed / media converted circuits; escalates to, and works with networking group, as needed.
· Works with customers to troubleshoot issues

Cross Connects
· Installs/tests/modifies cross connects per SOPs and ensures proper cable management of: coax, fiber, twisted pair copper, and intra-building cross connects
· Installs and tests advanced cross connects circuits (switched, multiplexed, etc.)

Documentation/Reporting
· Maintains detailed written records of all work activity

Projects
· Designs and leads cage / infrastructure modification projects

Training
· Completes all assigned training in a timely manner

Customer Management
· Supports customer satisfaction through timely and precise order execution

 

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Equal Employment Opportunity: 
Equinix is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

(US Applicants)

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