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Digital Account Executive - Equinix Metal

 

Digital Account Executive - Equinix Metal

  • JR-123787
  • Remote
  • Redwood City
  • Sales
  • Full time
Digital Account Executive - Equinix Metal

Equinix is the world’s digital infrastructure company, operating 210 data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. With Equinix Metal, customers can rapidly deploy automated single-tenant infrastructure and interact with 1,800+ networks and 2,900+ cloud and service providers. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.  

 

At Equinix, we help the world’s digital leaders scale with agility, speed the launch of digital services, deliver world-class experiences, and transform people’s lives. Our culture is based on collaboration and the growth and development of our teams. 

 

We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills, and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.  

This role is remote in the Central or Mountain Time Zone

Responsibilities

Build Customer Relationships

  • Plans, builds, and maintains relationships with regional customer stakeholders to drive global bookings/revenue growth in assigned accounts

  • Conducts quarterly business reviews with customers to identify and develop new selling opportunities

  • Acts as primary point of contact in addressing day-to-day customer needs

  • Engages Equinix Leadership in the Account


Leverage Internal Partners & Channel

  • Manages the sales approach with the extended sales team (Global Account Manager, Sales Engineers, Solutions Architect, Customer Care, SSA, Commercial Solutions, Marketing, Sales Operations, etc.) and external partners (Channel, Alliances, etc.) at regional level

  • Resolves complex and diverse customer issues

  • Facilitates customer relationships to ensure timely resolution of customer issues


Account Strategy/Planning

  • Develops detailed strategic regional account plans that support the global account strategy

  • Researches and documents detailed understanding of customer business and organizational landscape at regional level, making recommendations on long term strategy for account

  • Communicates global account strategy to internal partners and stakeholders in the region/globally


Solution Selling

  • Identifies customer’s business needs, challenges, and technical requirements and recommends Equinix solutions with knowledge of how it aligns to the global account plan

  • Prepares commercial and technical service proposals, working closely with Equinix Solution Architects and Sales Engineers and sales counterparts around the world

  • Ensures proposals are technically and commercially sound

  • Sells full suite of Equinix products, as well as complexity of global footprint

  • Leverages external partners to drive solution development in new areas/prospects


Contract Management/Renewals

  • Develops detailed understanding of commercial terms and regional/global implications and contributes to analysis of trade offs on more diverse deals

  • Proactively addresses high churn risk customers or locations, leveraging internal resources and external partners to resolve issues

  • Drives customer contract renewals and negotiations to protect revenue


Pipeline Management

  • Monitors and provides updates on pipeline and forecast status (‘Five to Forecast’) of each account/opportunity for current and future quarters

  • Prioritizes opportunities for short- and long-term pursuit to achieve assigned sales objectives

  • Identifies at-risk opportunities or expiring contracts and forecasts churn, develops mitigation plans


Negotiation

  • Leads complex commercial offer and contract negotiations, leveraging internal resources as needed to obtain best commercial terms possible

  • Partners with sales leadership to present at regional/global deal review

Qualifications ·

  • 7+ years experience preferred ·

  • Bachelor's degree preferred

We offer Medical, TeleMedicine, Dental, Vision, Life and AD&D insurance, 401K, Leave of absence & disability benefits, paid time off & holidays and more. 

In accordance with Colorado State Law (https://leg.colorado.gov/bills/sb19-085) the salary range for Colorado for this role is $187,000 – $262,000 per year.

 

At Equinix, we’re tasked with leading in the communities we serve — and doing our part to help keep our communities and our teams safe. Our #IamSafeIBelongIMatter culture transcends and informs all we do. In alignment with our culture, Equinix has implemented a vaccine or test policy that requires employees to show proof of full vaccination or get tested regularly to work onsite in an IBX or office. 

Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability. 

Visit our Career page here to understand about Equinix COVID-19 Vaccine Policy.

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Equal Employment Opportunity: 
Equinix is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

(US Applicants)

Please click here to see the “EEO is the Law” poster and supplement.

Please click here to see our EEO Policy Statement.

Please click here to see our Pay Transparency Policy Statement.