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Director, Sales Strategy and Operations

 

Director, Sales Strategy and Operations

  • JR-120712
  • Redwood City
  • Tampa
  • Chicago
  • New York
  • Frisco
  • Ashburn
  • Seattle
  • Sales
  • Full time
Director, Sales Strategy and Operations

Equinix is the world’s digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We are a fast-growing global company with 70+ consecutive quarters of growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of nearly 10,000 companies, including 1,800+ networks and 2,900+ cloud and IT service providers in over 26 countries spanning five continents.  

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. 

The Director, Sales Strategy and Operations is accountable for Sales strategy and operations for a region, in a manner which supports the sales effort and any change and evolution within it (including acquisitions). The Director is expected to identify, initiate and drive projects that are considered necessary for both the short-term and long-term goal of operating a best-in-class Sales Strategy and Operations team. The Director also acts as a business advisor to the Regional Sales Leader and the Territory Sales Leaders in the Region.

Responsibilities

Sales Strategy

  • Consults on the development of regional, territory, or GTM (Corp, Field, etc.) sales growth strategies with Sales Leaders to achieve Equinix Sales objectives

  • Engages with Territory or Regional senior management to identify and prioritize key sales programs

  • Works with support functions (CSM, SE, SA, etc.) as needed


Planning & Program Support / Implementation

  • Leads regional or GTM annual sales planning processes (e.g., segmentation and targeting, sales quotas, STAR, territory design, forecasting, account planning, etc.)

  • Leads regional or GTM cross-functional projects targeted at improving sales productivity

  • Determines accurate measures to evaluate effectiveness

  • Identifies enhancements to Sales Operations services to improve, and manages change implementation plans

  • Transforms sales operations processes at a regional or GTM level (territory, quota, forecasting, STAR, etc.) to drive significant evolution in service / process execution

  • Is responsible for adoption of changes to processes inside region and coordination across regions and with other services


Business Performance Management

  • Manages reporting and dashboard production on quarterly basis for regional or GTM specific basis

  • Designs and enables dashboards within company reporting systems for end to end process

  • Monitors dashboards and is able to identify region or territory trends and shift team members into process improvement

  • Oversees regional or GTM modeling and sensitivity analysis to evaluate options


Process Improvement

  • Proactively identifies process improvement opportunities at the regions or territory level and leverages staffing and teams to drive improvements cross-functionally

  • Uses regional or territory influence along with functional authority to achieve process improvements and adoption


People Management

  • Develops functional strategy and objectives; Provides leadership and direction to the team, through subordinates, to ensure overall success of the team

  • Drives accountability for the performance and results of direct reports and smaller teams

  • Responsible for recruiting, hiring, onboarding, and coaching/developing all team members

  • Responsible for all hiring decisions and activities including job definition, interviewing, selection, and onboarding

  • Responsible for all employee decisions and activities including compensation, quarterly conversations, performance counseling, coaching, and career development

  • Ensures workload is balanced

  • Assesses employee engagement and develops and implements strategies and programs to improve it

  • Responsible for succession planning recommendations and contributing to and driving the people development strategy

  • Models the Equinix Culture and Values


Qualifications

  • 15+ years experience in Sales strategy and/or Sales operations

  • Bachelor's degree preferred



Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

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Equal Employment Opportunity: 
Equinix is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

(US Applicants)

Please click here to see the “EEO is the Law” poster and supplement.

Please click here to see our EEO Policy Statement.

Please click here to see our Pay Transparency Policy Statement.