Director, Global Internal Communications
Equinix is the world’s digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. We are a fast-growing Fortune 500 company with 70+ consecutive quarters of growth. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.
Equinix is seeking an experienced communications leader based in our Redwood City, CA headquarters to serve as the Director of global Internal Communications. This will be a person with a passion for integrated communications strategy and storytelling, with an ability to execute across a dynamic and fast-growing organization.
In this role, you will develop, lead and execute a strategic internal communications program that supports our strong, vibrant culture and fosters a clear understanding of Equinix’s mission, goals, strategy, and success. Every day, you will play a vital role in ensuring employees are informed, engaged and inspired.
To do this, you will work across the organization to build and refine our internal storytelling efforts and to deliver measurable impact. You will ensure your team’s work supports the company’s overall employee engagement efforts and is part of the larger integrated communications programming. You will work cross-functionally and in partnership with the broader Communications team to set the strategy, create integrated communications programming, and develop content that resonates for the global and local audiences. You will also serve as a strategic communications partner to the executive leadership team, to communicators in regions and functions, and to key stakeholders across the organization, providing counsel and support for a broad range of high-profile internal communication efforts.
This role reports into the Senior Director of Executive and Internal Communications and currently manages a team of three well-established and well-versed internal communications professionals.
Among other things, this role will require you to:
Oversee a comprehensive global internal communications strategy, and be responsible for the development, execution and measurement of the programs, initiatives and tactics
Drive day-to-day internal communication activities, measure results for all campaigns and programs, and demonstrate progress on company and departmental goals
Design, build, and roll out creative internal communications programs that increase awareness, understanding, engagement and foster a deep emotional connection across a broad employee base
Be an expert storyteller and incredible writer who brings out the magic of Equinix – by finding and developing compelling narratives and holistic campaigns that deeply resonate with employees
Bring innovative thinking, creative ideas, an external perspective, global and regional insights, diverse perspectives and higher-level awareness into everything you do
Oversee and contribute to key employee events and engagement vehicles – including the quarterly Company Meeting, the intranet (The Hub), Manager Communications and more
Develop and refine messaging, including intranet articles, executive emails, briefing documents, talking points, and Q&A documents as needed
Lead internal communications strategy and programming for major corporate initiatives like our global ‘return to the office’ / pandemic response, and support initiatives around Community and Belonging, diversity and inclusion, sustainability, and more.
Enable, influence, counsel and develop a strong partnership across the broader communications team and with executives, business leaders and the larger organization – especially as it pertains to advising on how to best communicate and amplify key initiatives and priorities
Work cross-functionally with executive and functional communications leads to create and deliver well-integrated communication programs, narratives and executive platforms.
Constantly experiment with, learn from and adapt our communication strategies, programs and tactics to reach and engage very different sets of stakeholders. Be comfortable injecting passion and creativity, and in trying new things
Partner with employees to bring their stories to life
Be sensitive, understanding and culturally aware of our unique differences and similarities. Utilize best practices for inclusive, global communications
Establish goals and communication strategies grounded in data; leverage analytics to constantly improve and refine your team’s approach
What you bring to the role:
Seasoned internal communications professional with a proven track record of managing high-impact, global programs that deliver measurable results
17+ years’ communications experience, ideally having worked with a Fortune 500 B2B technology company
Demonstrated excellence in strategic storytelling, writing/editing, project management, strategic planning and execution, executive coaching, event management, crisis management / communications, change management, and multimedia communications
Exemplary written, verbal and presentation skills
Demonstrated passion for building a strong internal culture
Crisis communications experience, as well as experience dealing with sensitive workforce and workplace issues
Detail-oriented with ability to handle various tasks simultaneously under multiple deadlines
Strong planning and project management skills and the ability to work well under pressure in a fast-paced environment
Highly collaborative nature with experience working cross-functionally in a highly matrixed organization where you must partner, manage through influence, and set others up for success
Experience in managing a well-seasoned team, helping to build both a strong team dynamic as well as further developing individual’s careers
Bachelor’s Degree in Marketing, Communications, Journalism, or related area preferred
Strong understanding of key technology and communication tools, including PowerPoint, Microsoft Word, SharePoint, and SmartSheets, as well as a willingness and ability to quickly embrace new tools
A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.
Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.
You're now being redirected to the application website
Fill in your details
You're now being redirected to the application website
Equal Employment Opportunity:
Equinix is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.
Please click here to see the “EEO is the Law” poster and supplement.
Please click here to see our EEO Policy Statement.
Please click here to see our Pay Transparency Policy Statement.
A one-time (for each page view) session cookie to provide protection against a security attack called "Cross-site scripting (XSS)". This cookie is mandatory, short lived (one page interaction) and contains no candidate personally identifiable information.
A permanent long lived cookie that is associated with your device. This is used to associate your candidate actions to your CRM record.
A temporary session cookie (lasts for 20 minutes after your last interaction). This is used to associate your candidate actions into "visits or sessions" and is recorded against your CRM record. This includes location data (city, country) which allows us to provide more localised and relevant job recommendations and other career related content.