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Developer Advocate Manager

 

Developer Advocate Manager

  • JR-122842
  • Cedex
  • Frankfurt am main
  • London
  • Marketing
  • Full time
Developer Advocate Manager

Equinix is the world’s digital infrastructure company, operating 210 data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. With Equinix Metal, customers can rapidly deploy automated single-tenant infrastructure and interact with 1,800+ networks and 2,900+ cloud and service providers. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.   

At Equinix, we help the world’s digital leaders scale with agility, speed the launch of digital services, deliver world-class experiences, and transform people’s lives. Our culture is based on collaboration and the growth and development of our teams.  

We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills, and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. 

Equinix Metal is looking for an experienced Developer Advocate Manager to help advance the team's goals of creating the best possible experience for developers who use Equinix Metal. You’ll lead a team of Developer Advocates who work as ambassador for our users. You’ll be setting up the team to succeed in engaging with developers who use the product and helping to create resources that make their lives easier. We're looking for someone who is equally passionate about technology and about helping people solve problems.  

You’ll join a larger, fully remote, team of Developer Relations professionals who are excited about hardware, networking, open-source and developer culture. We are on a mission to share the value of our phenomenal infrastructure and ecosystem.  

This role is fully remote and will need at least a 4h overlap with EST as you will be managing US-based team members. 

Responsibilities 

  • Creating high-quality user engagement: Your team will be public-facing experts about getting things up and running on Equinix Metal. You’ll create initiatives and channels for them to help users understand our product, tooling, and partner offerings. 

  • Providing internal feedback: You’ll ensure that insights are intelligently captured and shared internally to help advocate for developers’ needs.  

  • Building connections: You’ll seek out the internal experts in each subject and empower your team to route the information and the people to each other intelligently.  

  • Envisioning and curating resources: You lead the team in creating a pool of resources that’s useful to users and other Equinix staff. 

  • Overseeing coding: Your team will spend some of their time creating example solutions that make use of our technology and that of our partners. You will need to be able to ensure quality and lifecycle management.  

  • Writing: You’ll have a clear idea of what written resources are needed and guide your team to create technical guides and tutorials to help users succeed. 

  • Live Streaming: You'll work with our other developer advocates to plan and host live stream sessions with other members of the Equinix team, partners, and open source maintainers to create engaging and fun content for developers. 

  • Presenting: Our developer advocates submit talk proposals and seek opportunities to join webinars, live streams, podcasts, and events. 

  • Creating process: Where work is repeatable, you develop a process to ensure predictability, quality and visibility of the team’s workload. 

  • Having fun: This role involves a lot of people-work and sometimes puts you in the spotlight as a writer, presenter, and/or host. It should be something you enjoy and look forward to. 

Qualifications 

Our ideal candidate will have a good number of the following: 

  • Extensive experience creating content for a sophisticated technical audience 

  • Substantial experience with bare metal hardware, data centers, advanced networking, cloud, and/or cloud native infrastructure and development. 

  • Experience of managing a team of content creators or other technical professionals. 

  • Experience of managing a remote team. 

  • Demonstrable experience speaking, writing and coding. 

  • Familiarity with Open Source software and communities.  

  • Passion for technology and willingness to experiment, iterate, and teach what you've learned. 

  • Openness as a communicator, maintaining transparency with our team and community, and open to feedback, both giving and receiving. 

  • You are able to put yourself in your audience’s shoes and imagine how they will experience your work. team player. You understand that delivering a value proposition is a challenge best tackled as a team effort. You can successfully partner with the other Developer Relations teams to support their ideation and delivery efforts. 

This role requires some in-person attendance of events within your global region (Europe) as well as in your local area. While it’s hard to predict the exact amount of travel required you should be comfortable with up to 25%

Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability. 

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Equal Employment Opportunity: 
Equinix is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

(US Applicants)

Please click here to see the “EEO is the Law” poster and supplement.

Please click here to see our EEO Policy Statement.

Please click here to see our Pay Transparency Policy Statement.