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Design Delivery Senior Manager

 

Design Delivery Senior Manager

  • JR-122296
  • Mumbai
  • Operations
  • Full time
Design Delivery Senior Manager

Who are we? 

Equinix is the world’s digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

 

We are a fast-growing global company with 70+ consecutive quarters of growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of nearly 10,000 companies, including 1,800+ networks and 2,900+ cloud and IT service providers in over 26 countries spanning five continents.  

Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best in class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.

 
Job Summary:
Mentors engineers within the regional engineering, design, construction and site operations job families. Performs the planning, system design, system implementation, system maintenance and support. Leads medium to large scale projects and the roll out of engineering initiatives. Develops and implements policies and procedures. Effectively interacts with other internal and external teams, including the design engineering, site engineering, construction management and regional operations teams, onsite support vendors and consultants on projects, policies and procedures. Plans and directs day to day operations and strategic direction of delivery of either multiple, large construction projects or delivery of operations for an IBX portfolio.

Responsibilities
Project Management

  • Leads and manages multiple projects or other design and engineering initiatives
  • Provides guidance, technical expertise and project leadership in ensuring projects or other design and engineering initiatives are meeting or exceeding company expectations


System Operation and Work Practices (including Capacity Planning)

  • Expert operating knowledge of engineering systems to include advanced diagnostics and repairs
  • Ability to apply knowledge of Equinix processes and procedures and industry standards to resolve non-routine issues
  • Works with vendors to identify and resolve hardware and software issues with vendors products which affect Equinix operations (i.e., works with equipment vendors to understand the impacts and consequential workarounds of an equipment setting change based on its hardware design and the site configuration of the equipment)
  • Evaluates and assures the safe working practices of others
  • Reviews and recommends work practice guidelines and policies
  • Interacts with other engineering, design and construction disciplines
  • Works with the capacity and site engineering teams to formulate long term strategies for managing power and cooling resources


Training

  • Contributes to identifying and developing training programs
  • Provides cross-functional training
  • Acquires knowledge by expanding experience with systems, vendor training, participation in industry groups or meetings and shadowing others
  • Is SME with many systems and trains others inside and outside of the group


Contract Administration

  • Contributes to developing and executing effective contract administration procedures including generation, review, and monitoring of contracts, change orders, cost forecasts, and other pertinent documents and documentation


Leadership and Communications (including Vendor Mgmt.)

  • Mentors junior team members. Directs all internal and external project team members
  • Directs external vendors per project or initiative such as general contractors, A&E design teams, commissioning agents, equipment suppliers, etc. ·Significantly contributes to establishing and maintaining high value relationships
  • Provides executive level communication including business requirements documents and advanced technical writing
  • Communicates Equinix operations decisions to customers and conducts post incident communications with customers
  • Predominantly peer-to-peer communication


Policy & Procedure Development and Adherence

  • Significantly contributes to creating and maintaining best in class policies and procedures
  • Assures adherence to developed standards and policy through review of documentation, participation in commissioning activities, design summits and IBX physicals
  • Develops high level reporting / summaries of policy compliance information


Problem Solving

  • Consistently solves complex, cross-functional issues requiring independent action and a high degree of initiative to resolve (i.e., works with local ops team to perform root cause analysis for complex incident, proposes solutions and works out implications to issues and produce lessons learnt for future reference)
  • Makes recommendations for system level enhancements to eliminate potential problems
  • Tests suitability of components or action plans for deployments


Technical Expertise

  • Has an expert level system knowledge
  • Is a subject matter expert to others in and outside of the group. Extensive knowledge of multiple facets of the relevant engineering discipline
  • Develops and executes projects (i.e., a single go-to person for specific topic/system, mentors internally and externally on the system/topic regionally, leads projects regionally pertaining to the subject matter)
  • Reviews budget and scope, calculates savings pertaining to system improvement projects
  • Calculates savings
  • Leads internal and/or external engineering, design or construction related seminars/conferences


Qualifications

  • 10+ years in electrical system design, operations, maintenance, and project planning with emphasis on datacenter or mission critical project delivery
  • Bachelor Degree

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Equal Employment Opportunity: 
Equinix is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

(US Applicants)

Please click here to see the “EEO is the Law” poster and supplement.

Please click here to see our EEO Policy Statement.

Please click here to see our Pay Transparency Policy Statement.