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Datacenter Technician

 

Datacenter Technician

  • JR-121745
  • Operations
  • Full time
Datacenter Technician

Do you have experience of installing, terminating and testing Cat5e and Cat6a cables within a datacentre environment? Are you a technician who has customer facing experience and wishes to be part of a passionate company that is rapidly growing and can offer plenty of opportunity?

We are looking for a Datacentre Technician to join a team that is at the core of our EQUINIX Operations department, where you will provide 7/24/365 support to the Datacentre and conduct circuit maintenance, installations and advanced testing.

Who are we?

Equinix is the one of the largest growing Data Centre companies, growing connectivity between clients worldwide. That’s why we're always looking for creative and visionary people who can help us achieve our goal – global interconnection. With over 190 datacentres in over 24 countries spanning across 5 continents, we are home of the Cloud, supporting over 1000 Cloud and IT services companies that are directly engaged in technological innovation and development. We are passionate about further evolving the specific areas of software development, software and network architecture, network operations, and complex cloud and application solutions.

Responsibilities

Installations

  • Racks and stacks customer equipment
  • Installs customer equipment and cabinets

Queue Management

  • Figures out work priorities from the Siebel queue and ensures alignment to all commit times

Testing/Troubleshooting

  • Conducts carrier circuit testing

Cross Connects

  • Installs/Tests/Modifies cross connects per SOPs and ensures proper cable management of: coax, fiber, twisted pair copper and intra-building cross connects
  • Installs and tests advanced cross connects circuits (switched, multiplexed, etc.)
  • Installs and test IBX Link cross connects using Fluke and JDSU testers

Documentation/Reporting

  • You will maintain detailed written records of all work activity

Projects

  • Supports fulfillment of projects with direction from senior staff

Training

  • Finishes all assigned training in a timely manner

Customer Management

  • You will support customer happiness through timely and precise order execution

This is an opportunity, as a Technician, for you to leave your mark in an organisation that is growing quickly and still runs with a pioneer spirit. Not forgetting of course, a competitive salary and extraordinary secondary benefits for you to enjoy.

Requirements

Essential

  • You will have knowledge of the Datacentre environment
  • Experience in Customer Service, Operation Centres or Datacentres
  • Experience of Cat5e / Cat6a / Fibre Cabling techniques (Installation, Termination & Testing)
  • Previous ISP or Telco Background
  • You will need to be willing to work a shift rota that includes day and night shifts

Desirable

  • Extensive computer knowledge and familiarity (Windows NT, 2000 & XP).
  • Good knowledge of network protocols such as TCP/ IP

Are you interested?

Click apply now!

You can also check out our YouTube page to find out more about us: https://www.youtube.com/channel/UC9xshmMk-FKjqKCLOKklQQw

Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, colour, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

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Equal Employment Opportunity: 
Equinix is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

(US Applicants)

Please click here to see the “EEO is the Law” poster and supplement.

Please click here to see our EEO Policy Statement.

Please click here to see our Pay Transparency Policy Statement.