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Data Center Field Engineer

 

Data Center Field Engineer

  • JR-121283
  • Singapore
  • Operations
  • Full time
Data Center Field Engineer

As the world’s largest data center company, Equinix brings global leaders the power of interconnection: the ability to connect in many ways to the many customers, partners and geographies they need to accelerate business performance and craft new opportunities. Equinix is a platform for innovation, growth and leadership.

We facilitate more than 188,000 connections among our 6,000+ customers, making us the leading global interconnection platform. We are passionate about further evolving the specific areas of software development, software and network architecture, network operations, and complex cloud and application solutions.


Responsibilities

Installations

  • Racks and stacks customer equipment

  • Installs intra-cage fiber tray, ladder rack, customer equipment and cabinets

  • Infrastructure installs to include the following: whalebone cable management, public fiber tray systems, carrier ladder rack, AC/DC power trays, security trays, cash mesh


Queue Management

  • Determines work priorities from the Oracle queue and ensures adherence to all commit times


Testing/Troubleshooting

  • Conducts carrier circuit testing


Cross Connects

  • Installs/Tests/Modifies cross connects per SOPs and ensures proper cable management of: coax, fiber, twisted pair copper, and intra-building cross connects

  • Installs and tests advanced cross connects circuits (switched, multiplexed, etc.)

  • Installs and test IBXLink cross connects (T1, DS3, OC3-48, Eth, GigE, 10Gig)


Documentation/Reporting

  • Maintains detailed written records of all work activity


Projects

  • Supports fulfillment of projects with direction from senior staff


Training

  • Completes all assigned training in a timely manner


Customer Management

  • Supports customer satisfaction through timely and precise order execution

Requirements

  • Certificate/ Diploma in Computer Science, Computer Engineering, Networking, IT, Network Infrastructure or any relevant field

  • Experience from working in Data Center, Network or Server environment preferred

  • Ability to work shift rotation that includes day and night shifts and weekends

  • Customer-oriented attitude

  • Good communication skills

  • Good knowledge in troubleshooting fiber or copper connections

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Equal Employment Opportunity: 
Equinix is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

(US Applicants)

Please click here to see the “EEO is the Law” poster and supplement.

Please click here to see our EEO Policy Statement.

Please click here to see our Pay Transparency Policy Statement.