Customer Project Manager

Job Description:

• Manages various service delivery products 

• Creates and communicates with customers simple project plans for standard project milestones 

• Has a general technical knowledge of Equinix  products/processes 

• Manages activities of cross-functional groups to ensure commitments are met 

• Handles mid-level escalations independently (manager-assisted otherwise) 

• Resolves standard issues independently (complex with manager assistance) 

• Awareness of key stakeholders across functional areas, and is able to map out stakeholder lists 

• Able to identify the needs of stakeholders to keep them informed and updated on the progress of the deployment 

• Able to apply analytical and critical thinking skills to resolve deployment challenges 

• Manages to identify stakeholders to work on the Order Backlog 

Job requirements:

• Bachelor’s degree preferred  

• 2+ years of Project Management or similar experience 

• Proficient in MS Word, Excel, Outlook 

• Advanced verbal and written communication skills in English