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Customer Project Manager 2

 

Customer Project Manager 2

  • JR-122100
  • Toronto
  • Project and Program Management
  • Full time
Customer Project Manager 2

Equinix is the world’s digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed. 

 

We are a fast-growing global company with 70+ consecutive quarters of growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of nearly 10,000 companies, including 1,800+ networks and 2,900+ cloud and IT service providers in over 26 countries spanning five continents.   

 

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.  

Job Summary: Develops and delivers projects (including developing project plans/task lists) and identifies stakeholders' needs.

Responsibilities

  • Monitors and manages projects from initiation through to completion

  • Secures required resources, and uses formal processes and tools to manage resources, budgets, risks, issues  and changes

  • Manages projects to ensure on-time completion according to specifications and within budgeted costs Manages simple projects or individual elements of larger projects

  • Develops and delivers projects (including developing project plans/task lists) and identifies stakeholders' needs

  • Manages mid-level complexity customer deployments

  • Creates and communicates with customers simple project plans for standard project milestones

  • Has a general technical knowledge of Equinix  products/processes

  • Manages activities of cross-functional groups to ensure commitments are met

  • Handles mid-level escalations independently (manager-assisted otherwise)

  • Resolves standard issues independently (complex with manager assistance)

  • Awareness of key stakeholders across functional areas, and is able to map out stakeholder lists

  • Able to identify the needs of stakeholders to keep them informed and updated on the progress of the deployment

Qualifications

  • Bachelor’s degree preferred

  • 2+ years experience preferred, 2+ years of Project Management or similar experience desired

Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

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Equal Employment Opportunity: 
Equinix is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

(US Applicants)

Please click here to see the “EEO is the Law” poster and supplement.

Please click here to see our EEO Policy Statement.

Please click here to see our Pay Transparency Policy Statement.