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Content Editor

 

Content Editor

  • JR-120149
  • Tampa
  • Dallas
  • Communications
  • Full time
Content Editor

Equinix is the world’s digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

 

We are a fast-growing global company with 70+ consecutive quarters of growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of nearly 10,000 companies, including 1,800+ networks and 2,900+ cloud and IT service providers in over 26 countries spanning five continents.  

Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best in class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success

The Operations IBX Request Content Analyst (OIRCA) is responsible for creating, improving and maintaining software content and content lifecycle management in our Source of Truth repository utilizing Upland Qvidian Sales Proposal Automation Software.  The ideal candidate has experience within the data center industry as well as the ability to demonstrate creative writing skills.  The role requires experience in structuring a repository of information within a software application.

  • The Content Analyst will support the overall Operations IBX Request Team (OIRT) by assisting in the maintenance of the content repository, following the documented governance process  when modifying the overall structure of the files within the tool.

  • The analyst position will support the Content Manager to update and add new content to the library.

  • Review and submitting content to the library using technical and business writing skills to proof read content and contacting subject matter experts for clarification when required.

  • Review and edit content requests prior to submission to the library using technical and business writing skills to proofread content. 

Qualifications

  • Course completion in Business Information Systems, with a focus on technical writing is a plus, or an equivalent combination of education and experience.

  • A minimum of 3-5 years proven work experience in the data center industry or Bid/Proposal Manager managing content repositories.

  • Languages: English (Speak, Read, Write)

  • Advanced skill level in system governance with the ability to write technical content using excellent business US English grammar and punctuation. 

  • Hands on experience with proposal automation/ software tools and optimally Upland Qvidian Proposal Automation software

  • Excellent time management skills and the ability to constantly manage priorities

  • General knowledge of operational processes in a global company

  • Good interpersonal and teaming skills with sensitivity to a global audience.

  • Excellent communication skills (verbal and written)

  • High attention to detail and a strong commitment to quality control

  • Agile learning ability

  • Strong customer focus

  • Proficiency with Microsoft Office products such as Outlook, Word, Excel, and PowerPoint


Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

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Equal Employment Opportunity: 
Equinix is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

(US Applicants)

Please click here to see the “EEO is the Law” poster and supplement.

Please click here to see our EEO Policy Statement.

Please click here to see our Pay Transparency Policy Statement.