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Business Systems Analyst

 

Business Systems Analyst

  • JR-120657
  • Frisco
  • Information Technology
  • Full time
Business Systems Analyst

Equinix is the world’s digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

 

We are a fast-growing global company with 70+ consecutive quarters of growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of nearly 10,000 companies, including 1,800+ networks and 2,900+ cloud and IT service providers in over 26 countries spanning five continents.  

Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best in class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Job Summary: Partners with Business Groups to ensure delivery of applications aligned to the business and IT strategy, as well as the support of those applications. Works with Business Groups to define their global IT requirements and to analyze appropriate solutions. Manages projects from inception to completion with matrix, global teams.

Responsibilities

  • Business Requirements Analysis

  • Partners with business stakeholders to analyze, define and document business requirements, within and across functional areas

  • Drives best practices during requirements gathering and modeling

  • Has a strong focus on gathering core requirements, beyond stated requirements and correctly places these within a broader context

  • Understands business environment and helps to connect/align relevant business stakeholders


Functional Design

  • Develops functional designs for applications, integrations and conversions

  • Ability to work on multiple functional areas and integrations with third party products

  • Keeps up to date with industry trends and vendor capabilities to produce robust functional designs

  • Reviews functional designs and obtains sign-offs with the cross functional business and IT teams

  • Provides inputs into business processes based on design capabilities

  • Champions sustainable, forward-looking functional designs


Qualifications

  • 7+ years experience in analytics.

  • Minimum 8 years of experience as a Business Systems Analyst with special emphasis on Quote to Cash domain in a highly customized Enterprise application environment preferred.

  • Bachelor's in Information Systems, Business or related field.

  • Exhibits keen interest and experience in working with evolving business models in a large scale, complex, transformational programs.

  • 5 years of experience working as a business systems analyst in all phases of the software development process including requirements gathering, design, implementation, release, and maintenance preferred

  • Deep experience and expertise in Order Fulfillment Systems in Telecom or Data Center Industry is required.

  • Experience in Siebel Quote, Sales Order, Work Order, Activities, Service Request, Trouble Ticket, Workforce Management and Asset with Functional and technical application knowledge is required. Equivalent experience in other ERP systems like Oracle EBS will also be considered.

  • Proven experience working in Agile software development life cycle.

  • BS degree in computer science, computer engineering, or other technical discipline or equivalent work experience is preferred.

  • Certified Scrum Master (CSM), Certified Scrum Product Owner (CSPO) preferred.

  • Ability to build relationships, influence key decision-makers, and collaborate on a cross-functional team comprised of diverse personalities, skill sets, and levels of experience.

  • Strong team player who breaks down silos and works effectively with teams and stakeholders to establish and accomplish business objectives.

  • Exceptional ability to gather, organize and evaluate any information or data needed as input from stakeholders and development team to determine requirements and specifications.

  • Effective communicator that works well in a collaborative team setting.

  • Excellent written and verbal communication skills, and exceptional emotional intelligence.

  • Attention to detail with excellent planning and organization skills and can adjust to changing demands to prioritize among multiple deliverables and tasks in a fast-paced environment.

  • Creative problem solver who is able to think beyond the status quo.

Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

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Equal Employment Opportunity: 
Equinix is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

(US Applicants)

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