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Business System Analyst

 

Business System Analyst

  • JR-126602
  • Slough
  • Information Technology
  • Full time
Business System Analyst

Equinix is the world’s digital infrastructure company, operating 210 data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

 

At Equinix, we help the world’s digital leaders scale with agility, speed the launch of digital services, deliver world-class experiences, and transform people’s lives. Our culture is based on collaboration and the growth and development of our teams. 

 

We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills, and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success

Key Responsibilities

  • Capture, document and validate Billing-related business and user requirements, predominantly to support Billing System .
  • Candidate with  knowledge in Singleview Billing System, Revenue, Account receivables and  Credit & Collections will have added advantage.
  • Should have experience in understanding End to End Systems involving Quote to Cash.
  • Should have experience in working Mergers and Acquisitions worked on reconciliation and analysis of data .
  • Work closely with team spread across globally and should possess excellent communication skill in the  Billing domain
  • Create and manage application functional test plans and test cases from use cases for requirements traceability, systems testing and UAT testing
  • Application SIT Testing, defect tracking, defect resolution, ongoing status reporting
  • Assess the risks of various solutions and prioritizes competing business demands
  • Manage ongoing relationship with business partners to drive satisfaction with IT
  • Train the users and provide go-live support
  • Respond to and address user requests via ticketing process preferable to have experience in Service now, HP ALM, Conflunece, and Jira tools.

Qualification & Education & Experience

  • Must have 10+ years of experience on E2E implementation experience on the Singleview system along with integration experience with Siebel and Oracle EBS.
  • Must have functional knowledge of Oracle Fusion module - Oracle Subscription Management and CPQ
  • Must have 10+ years of experience on design functional solutions on Singleview along with documentation for deliverables part of major/minor releases
  • Manage incidents and resolve them effectively through the Service now application.
  • Bachelor's in Information Systems, Business or related field
  • Broad IT domain experience in two or more of the following areas IT areas: Billing (Mandatory) , Singleview(Mandatory) , Account receivable, Credit and collections, Taxation
  • Five years + of hands-on Billing application knowledge and experience. Technical CRM background added advantage
  • Five years + of Business Systems Analyst experience
  • Ability to interface with business application users at all levels to ensure that proper customer requirements are captured and understood
  •   Experience implementing projects for Billing in a global environment preferred
  •  Should have Experience on Projects on Agile
  • Demonstrated ability to communicate in both verbal and written communication
  • Must have hands on experience in authoring functional Design document and possess high problem solving skills.  

Preferences

  • Familiarity with general business functions. Business knowledge of telecom Billing domain preferred.
  • Problem solving and strong communication skills
  • Able to quickly learn systems, processes, and procedures, grasp technical concepts, and adapt easily to change
  • Ability to multi-task, working on more than one issue simultaneously
  • Flexibility to support in other time zone, if required


 

View additional Equal Employment Opportunity information here.

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Equal Employment Opportunity: 
Equinix is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

(US Applicants)

Please click here to see the “EEO is the Law” poster and supplement.

Please click here to see our EEO Policy Statement.

Please click here to see our Pay Transparency Policy Statement.