Billing Analyst - Dutch speaker

Could you be our next Billing Analyst?

We are looking for a dedicated and experienced Billing Analyst who will work within the EMEA Billing team to resolve all aspects of billing and billing queries, based in our Slough offices. Ideally, you will be someone who has a passion for resolving issues for our customers and attention to detail. We would love it if you are fluent in both Dutch and English.

Who are we?

Equinix is the one of the largest growing Data Centre companies, growing connectivity between clients worldwide. That’s why we're always looking for creative and visionary people who can help us achieve our goal – global interconnection. With over 190 datacenters in over 24 countries spanning across 5 continents, we are home of the Cloud, supporting over 1000 Cloud and IT services companies that are directly engaged in technological innovation and development. We are passionate about further evolving the specific areas of software development, software and network architecture, network operations, and complex cloud and application solutions.

What you could expect

• Monitors and ensures that monthly billing for a portfolio of customer is accurate and performs variance checks in accordance with the monthly close calendar
• Analyse and investigate system related invoicing errors and follows documented process to ensure that the Billing Tier 1 team has all adequate information to process billing adjustments timely and accurately to customer accounts making sure that the proper levels of authorisation and documentation are in place
• Participates on projects and ad hoc assignments as needed · Researches and provides backup for external audit requests
• Implements and documents processes and procedures required by SOX
• Provides input into the on-going development and support of billing systems, processes, and policies System Operational Support
• Processes assigned cases in a timely and accurate manner to meet all internal SLAs
• Validates data against executed contracts / reporting
• Produces and appropriately files reports and other data sources that are necessary for SOX controls
• Creates and distributes reporting for Management Customer Support as needed
• Works closely with cross functional organizations to respond to customer inquiries to investigate and resolve potential customer billing issues
• Resolves and tracks billing issues as they arise working with the upstream teams to fix root cause problems (e.g. SLA credits, install date discrepancies)
• Acts as First Line Support for approval requests and deal inquiries

This is an opportunity for you to join an organisation that is growing quickly and still runs with a pioneer spirit. Not forgetting of course, a competitive salary and exceptional secondary benefits for you to enjoy.

About you
You must be fluent in Dutch and English (both spoken and written) and will have experience in a similar role or relevant transferrable skills. It would be great if you have worked with Oracle but if not we can teach you.

Desirable but not essential

• 3+ years in a Finance role preferred
• Bachelor’s degree desirable but not essential
• Fluent Dutch and English
• Experience in Billing, Invoicing, Payments, Accounts Payable and/or Accounts Receivable (Collections)
• Datacentre, Utility or Telecoms environment experience
• Siebel Experience - an advantage
• Oracle Experience - an advantage

Are you interested?

We are interested in learning more about you. You can also check out our YouTube page to find out more about us: https://www.youtube.com/channel/UC9xshmMk-FKjqKCLOKklQQw

Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, colour, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or a qualified individual with disability.