Equinix is the world’s digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.
Our global legal team may span 5 continents, but we are One Legal - a truly cohesive global team, working together across borders in support of shared strategic objectives. We work hard but take time to celebrate our accomplishments – both professional and personal - with a healthy dose of fun thrown in along the way. We look forward to coming to work each day to support Equinix and each other and highly value the team first culture we have created.
Equinix’s One Legal team comprises valued business partners with a reputation for being responsive, consistent and proactive. We take customer service seriously and strive for excellence in execution. Our culture is at the heart of our success and it’s our authentic, humble, gritty people who create “The Magic of Equinix”. We share a real passion for winning and put the customer at the center of everything we do.
This is a new role and will primarily be responsible for providing support to our hyperscale business, primarily within region but also with liaison globally. This role will advise the business in alignment with our commercial, corporate and strategic objectives, and risk profile, in a manner that supports the business objectives for the global business.
Handles pre- and post- signing contract interaction with stakeholders and customers, non-standard language on Equinix template contracts and other Customer requests, to ensure that the contracts accurately reflect Equinix's position and are approved for Sales in a timely manner including where required working with the negotiation team;
In support of team and other senior legal counsels, on complex to highly complex contracts for the xScale business. In addition from time to time may handle other work including the review, revision and resolution of customer contracts, utilizing personal legal acumen and discretion in combination with Equinix’s pre-approved modifications, to ensure contracts properly protect Equinix and are approved for Sales or other business departments;
In support of the primary negotiator, responsible for coordinating, obtaining and recording all proper business approvals needed for contract execution/process for contracts;
Leads calls and efforts in support of Sales to resolve post-signature customer issues and liaises with various internal departments;
Provides risk assessment, legal advice and contract interpretation guidance to all Equinix business units (e.g., Sales, Operations, Finance, product management, and insurance);
Conducts additional contract research and interpretation, and, together with other Commercial Transactions team members’ research findings, provides guidance on day-to-day issues, including transactional and non-transactional matters;
Completes analysis of and, if based on Contracts Managers initial analysis, provides final decisions and draft on Customer requests for information on documents and agreements from Bid Management team and provides additional advice and strategies where required.
Customer Lifecycle Management Tasks
Prioritizes work, based on deal size and complexity, against bandwidth dedicated to other deals, regional projects or initiatives, as well as personal development tasks.
Consistently coordinates prioritization strategies with Senior Director or as directed.
Leads effort for regional team on identifying customer contracts, negotiations, and customer interactions which do not comply with Equinix policies, processes, and procedures and escalates to appropriate party so they may address non-compliance.
Acting as an ambassador on behalf of the wider team in use of the contract management system and knowledge repositories as well as sales support and sales team members.
Act as a main point of contact for communication about contract status to management and Sales.
Customer Contracts Administration
Responsible for liaising with customer representatives or sales to resolve any issues or disputes and on any other customer contract related issues as may arise or be assigned by Senior Director. To coordinate all efforts with the Senior Legal Counsel or others as assigned by Senior Director.
Leads occasional audit and reconciliation projects for Finance, Operations and other Legal departments.
Collaborates and supports the Senior Legal Counsel and Senior Director on tasks such as discovery support, litigation assistance and project-based initiatives including reviewing and revisions on Product Descriptions.
Champions contract policy and procedure revision and improvement, by contributing suggested revisions to the templates or pre-approved modifications;
Proactively searches for and publicly highlights with senior management opportunities to streamline processes regarding the development, negotiation, and execution of commercial contracts;
Professional development should include keeping pace with internal and external changes and evolutions in contract drafting and contract management market, and industry trends, as well as legal and regulatory developments and requirements;
Stays informed on the then current Equinix business objectives and corporate initiatives.
Qualifications and Skills
Law degree from a recognised university and about 3 years post qualification experience; with experience in a law firm
Admission to practice in any commonwealth jurisdiction would be an advantage.
Prepared to use technology including a contracts management system and a document and email management system.
Articulate, with great communication and drafting skills and highly effective in English.
Being effective in a second language would be a clear advantage.
Competent, engaged, accurate, resourceful, independent, organised, able to prioritise, an effective time manager and being able to work in a a team are important skills.
Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.
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Equal Employment Opportunity:
Equinix is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.
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