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Assistant Project & Program Manager, Churn Office

 

Assistant Project & Program Manager, Churn Office

  • JR-122924
  • Denver
  • Miami
  • Tampa
  • Frisco
  • Project and Program Management
  • Full time
Assistant Project & Program Manager, Churn Office

Equinix is the world’s digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed. 

 

We are a fast-growing global company with 70+ consecutive quarters of growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of nearly 10,000 companies, including 1,800+ networks and 2,900+ cloud and IT service providers in over 26 countries spanning five continents.   

 

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. 

Job Summary: As Assistant Project & Program Manager for the Churn Office, your role is to ensure the delivery of projects and change management plans across multiple functional groups and regions.  This position requires a high degree of partnership and collaboration with leadership and subject matter experts to implement, manage, and track a holistic Churn practice. 

Responsibilities

Stakeholder Management

  • Map out stakeholder lists, gather stakeholder requirements and pro-actively manage their needs and seek feedback

  • Increase coordination and exchange of data among members of the program

  • Escalate issues to head of the program to resolve complex stakeholder issues

Planning

  • Create and coordinate project plans and resources, executing them using appropriate tools and techniques

  • Collect inputs and perspectives from different areas of the business and derive implications for churn management program

  • Plan through collaboration across functional teams to create simple business cases and independently collate project and change management plans

Controlling

  • Track and report implementation progress, KPIs, and success metrics

  • Provide status reports & periodic project updates, highlighting risks, issues and concerns

  • Monitor costs to plan and manages changes to schedules

Execution

  • Ensure all activities are successfully delivery on time, within scope, within budget and at the level of quality agreed to

  • Coordinate and support change management efforts cross-functionally

  • Responsible for performing and managing the issue and risk management efforts

  • Works extensively with internal teams to build effective relationships, facilitate program initiatives, and drive global alignment and effectiveness

Qualifications

  • 3+ years experience in project and program management and/or change management

  • Ability to understand the big picture, prioritize tasks, execute with a sense of urgency and attention to detail, while managing multiple projects simultaneously

  • Experience developing project plans, change management plans, proactively managing milestones, dependencies, communications, & timelines to ensure smooth execution

  • Bachelor’s Degree, equivalent work experience, and/or project management certification preferred

  • Able to coordinate global and cross functional teams

  • Able to design dashboards & presentations

  • Coordination, communications, problem-solving, project management, change management required

Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

Visit our Career page here to understand about Equinix COVID-19 Vaccine Policy.

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Equal Employment Opportunity: 
Equinix is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

(US Applicants)

Please click here to see the “EEO is the Law” poster and supplement.

Please click here to see our EEO Policy Statement.

Please click here to see our Pay Transparency Policy Statement.