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Assistant Project and Program Manager

 

Assistant Project and Program Manager

  • JR-130716
  • Santiago
  • Project and Program Management
  • Full time
Assistant Project and Program Manager

Equinix is the world’s digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed. 

We are a fast-growing global company with 78 consecutive quarters of growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,000+ networks and 3,000 cloud and IT service providers in 31 countries spanning six continents.   

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.

Job Summary

Responsible for the delivery of projects across multiple functional groups and manages stakeholders' needs.

What you'll be doing?

Planning
· Plans through collaboration across functional teams to create simple business cases and independently collate project plans with an appropriate planning tool

Stakeholder Management
· Maps out stakeholder lists, consult on stakeholder requirements and pro-actively manage stakeholders needs and seek feedback
· Escalating only to resolve complex stakeholder issues
· Works with a number of stakeholders that may include regional/global stakeholders

Communications
· Recommends and agrees the level of communications appropriate for the project/program being delivered across functions with key stakeholders
· Uses consistent tools and templates and requires minimal feedback on messages delivered to audiences

Risk Management
· Risk and issue management, planning and responses are identified at an appropriate level for the project complexity and risk management
· Captures risks and proactively puts plans in place to mitigate exposure to risks

Project/Program Delivery
· Is responsible for the delivery of projects across multiple functional groups

Resource Management (people, finances etc.)
· Produces resource/cost plans and estimates
· Tracks costs to plan, and manages changes to plans
· With support will remediate issues with external suppliers and contractors

Customer Care (For employees working in Customer Care and Experience)
· Manages complex customer deployments involving cross-functional teams, sometimes multi-site and multi-regional
· Creates and communicates with customers using detailed project plans with unique milestones and overall deployment schedules
· Engages and directs cross-functional internal stakeholders on project team and holds them accountable for meeting commitments
· Has a fundamental technical knowledge of all Equinix products/processes
· Resolves issues and escalations independently (manager-assisted at executive level)

What do you need?

· 3+ years experience preferred
· Diploma to a Bachelor's Degree preferred
· Prince2 Practitioner certification preferred

Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, colour, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

View additional Equal Employment Opportunity information here.

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Equal Employment Opportunity: 
Equinix is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

(US Applicants)

Please click here to see the “EEO is the Law” poster and supplement.

Please click here to see our EEO Policy Statement.

Please click here to see our Pay Transparency Policy Statement.