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ServiceNow Administrator and Developer

 

ServiceNow Administrator and Developer

  • JR-121911
  • Frisco
  • Information Technology
  • Full time
ServiceNow Administrator and Developer

Equinix is the world’s digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We are a fast-growing global company with 70+ consecutive quarters of growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of nearly 10,000 companies, including 1,800+ networks and 2,900+ cloud and IT service providers in over 26 countries spanning five continents.  

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. 

Job Summary: The Software Development Eng Staff (Specialist level) is a seasoned experienced professional with a full understanding of the area of specialization while responsible for a variety of software development engineering systems issues. This job is the fully qualified, career-oriented, journey-level position. Is an individual contributor level that does not lead other employees or teams.

Responsibilities

  • A seasoned experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways.  Normally receives little instruction on day-to-day work, general instructions on new assignments.

Technical 

  • Consistently produces  maintainable, high quality professional software code independently.

  • Designs systems independently and leads by example to more junior team members.

  • Debugs production issues involving multiple systems; works to simplify, optimize and remove bottlenecks.

  • Sets code review guidelines and sets an example in code quality to more junior team members.

Technical for SDET/QA

  • Owns and delivers on quality goals for the team; leads by example.

  • Contributes towards CI/CD goals for the team.

  • Influences the definition of stories and epics and owns functional test methodology.

  • Has a firm grasp of system and deployment architecture; identifies performance and scalability bottlenecks and influences the solution.

Dealing with Ambiguity

  • Technical strategy is defined. Able to deal with ambiguity and adopt.

  • Helps to interpret ambiguous product requirements and provides clarity. 

Process

  • Identifies opportunities to improve the team's efficiency and operational excellence, and implements within a diverse scope.   

Scope and Impact

  • Owns medium, large sub-systems consisting of many moving features and parts of software engineering systems.

Leadership

  • Dives deep into the root cause of  issues and ensures that the issues remain fixed.

  • Collaborates with and influences team members; mentors junior engineers.

  • Views problems as opportunities and proposes solutions.

  • Acts like an owner; thinks on behalf of customers.

  • Able to navigate  challenges faced in achieving goals or reach out for help in a timely manner.

  • Mentors junior engineers.

Qualifications

  • Typically requires a minimum of 5 years of related experience

  • Bachelor’s degree or equivalent work experience.

Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

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Equal Employment Opportunity: 
Equinix is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

(US Applicants)

Please click here to see the “EEO is the Law” poster and supplement.

Please click here to see our EEO Policy Statement.

Please click here to see our Pay Transparency Policy Statement.