Senior Supervisor, Data Center Critical Facilities

Who are we?

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

Equinix is seeking a Sr. Data Center Facility Manager to lead our Ashburn facility operations team that will operate and maintain critical facility infrastructure, plan and execute projects to upgrade and improve our critical and non-critical infrastructure systems, and develop the tools, processes, and safety culture necessary to effectively scale.

Responsibilities

• Oversee all aspects of the data center’s critical physical infrastructure. Maintain high availability and performance while ensuring that all work performed within the site is done to high quality without impact to internal/external customers and maintain service level agreements

• Manage teams of 24x7 engineers in all facets of their career. Guide, train and educate staff on best practices related to all service owner issues

• Engage in improvement projects, often requiring reaching out to a variety of internal and external support teams, and drive them from conception to completion

• Is the escalation point for Data Center facilities related issues/failures including responding to out-of-hours emergency calls

• Oversee operation and management of routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.

• Overall site capacity management

• Participates as part of the new facility/infrastructure design team

• Incident Management including: communicating and coordinating activities and on-site staff during a complex customer-impacting incidents,  drive root cause analysis and provide a clear direction and, drives approval for incident resolution

• Ensure all safety procedures are adhered to while performing work

Qualifications

• 10+ years of management experience in technology operations, including critical facility operations

• Bachelor’s degree or equivalent experience

• Proven track record of leading and developing high-performing leaders in a dynamic, 24/7 environment.

• Proven track record of thinking strategically and executing tactically

• Experienced in project management

• Experienced working with vendor partners

• High-level of knowledge and understanding of data center power and cooling infrastructure

• Knowledge of industry standards, building codes and safety standards, including EHS, OSHA

• Troubleshooting and analytical skills

• Experience providing solutions to complex problems under pressure

• Experience in cross functional, collaborative environments

The targeted pay range for this position in the following location is / locations are:

United States - DC16 Washington DC : 114,000 - 170,000 USD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program: An Employee Assistance program is available to all employees.

US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. 

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