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Senior Product Manager – Digital Experience

 

Senior Product Manager – Digital Experience

  • JR-122007
  • Singapore
  • Product
  • Full time
Senior Product Manager – Digital Experience

Senior Product Manager – Digital Experience

Who are we?

Equinix is the world’s digital infrastructure company, operating 210 data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

 

At Equinix, we help the world’s digital leaders scale with agility, speed the launch of digital services, deliver world-class experiences, and transform people’s lives. Our culture is based on collaboration and the growth and development of our teams. 

 

We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills, and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.

Job Summary

We are looking for an experience senior product manager to lead and execute the customer portal features .This person will be expected to be a subject-matter expert with a deep understanding of the Equinix product portfolio and how to use digital transformation services to help customers.

The role will involve:

  • Getting up to speed on Equinix Customer Portal product features.

  • Enhancing high-level vision and strategy.

  • Working with stakeholders.

This position will work closely with our Core Product line managers, platform engineering, product marketing, and other functions as the owner of the product and services. The work defined by this position will have a far-reaching impact within Equinix and help accelerate exposure and adoption of Equinix products and services. 

Responsibilities

  • Become part of the Equinix family and the Digital Experience product management leadership team to work on software development initiatives.

  • Own key online features and initiatives from inception, design, implementation, testing and go to market deployment.

  • Work with cross functional to develop and groom a comprehensive backlog of features and user stories throughout the product development life cycle.

  • Contribute to the Equinix Customer Portal roadmap through improving existing features and owning the features & initiatives.

  • Work closely with the PMs, Technical PMs, POs, Designers, Content Managers, and Engineers to help bring features to market in a timely and agile manner.

  • Own key online features and initiatives from inception, design, implementation, testing, and go-to-market deployment.

  • Be technically savvy to contribute and influence technical platform discussions with engineers.

  • Manage and influence a diverse cross functional team of stakeholders through vetting feature demands, setting go to market timelines, and setting or managing stakeholder expectations.

  • Develop relationships with stakeholders and understand their roadmap to advocate and influence the Equinix Customer Portal roadmap.

  • Ability to identify opportunities to turn an unmet and un-identified need into a vision and executable roadmap.

•      Establish, communicate and monitor usage, activity and adoption metrics.

•      Lead and guide a SCRUM team of UI/UX Designers, Engineers and QA/Acceptance testing to develop and groom a comprehensive backlog of features and user stories throughout the product development life cycle.

Qualifications

  • 7+ years of experience in product management in high technology, preferably in digital e-commerce.

  • 5+ years of experience in hands-on product experience developing features from inception to market.

  • Experience in the full quote-to-cash process from trial, purchase, checkout, order fulfillment, and billing.

  • Bachelor's or Master's degree in business, engineering, or information systems or equivalent work experience.

  • Excellent verbal and written communication skills to interact professionally at all levels, including executives, customers, managers, and subject matter experts.  

  • Demonstrated experience of being a collaborative team player.

  • Thrives in fast-paced, dynamic environments and can track multiple, complex projects simultaneously.

  • Knowledgeable and experienced in datacenter, cloud, network, and interconnection products and services desired.

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Equal Employment Opportunity: 
Equinix is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

(US Applicants)

Please click here to see the “EEO is the Law” poster and supplement.

Please click here to see our EEO Policy Statement.

Please click here to see our Pay Transparency Policy Statement.