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Senior Business Systems Analyst

 

Senior Business Systems Analyst

  • JR-119223
  • Frisco
  • Information Technology
  • Full time
Senior Business Systems Analyst

Equinix is one of the fastest growing data center companies, growing connectivity between clients worldwide. That’s why we're always looking for creative and forward thinking people who can help us achieve our goal of global interconnection. With 200 data centers in over 24 countries spanning across 5 continents, we are home to the Cloud, supporting over 1000 Cloud and IT services companies that are directly engaged in technological innovation and development. We are passionate about further evolving the specific areas of software development, software and network architecture, network operations and complex cloud and application solutions. 

At Equinix, we make the internet work faster, better, and more reliably. We hire hardworking people who thrive on solving hard problems and give them opportunities to hone new skills, try new approaches, and grow in new directions. Our culture is at the heart of our success and it’s our authentic, humble, gritty people who create The Magic of Equinix. We share a real passion for winning and put the customer at the center of everything we do. 

Job Summary: Partners with Business Groups to ensure delivery of applications aligned to the business and IT strategy, as well as the support of those applications. Works with Business Groups to define their global IT requirements and to analyze appropriate solutions. Leads projects from inception to completion with matrix, global teams.

Responsibilities

  • Partners with the business to analyze, define and document business requirements, within and across functional areas

  • Drives standard methodologies during requirements gathering and modeling
  • Has a strong focus on gathering core requirements, beyond stated requirements and accurately places these within a broader context
  • Understands business environment and helps to connect/align meaningful business stakeholders
  • Handles partner expectations and communications within and beyond functional track
  • Knows business environment well enough to identify and actively include the correct partners
  • Interacts regularly with senior management level stakeholders, and demonstrates value from realized projects
  • Responsible to design and document cross-functional and global solutions, drawing on functional expertise of functional and technical team members or vendors, as appropriate
  • Advises on solutions prepared by peers or supporting team, and champions good design practices
  • Documents and reviews broader team documentation
  • Supports team in identifying and defining relevant documentation templates pertaining to solution delivery
  • Is a champion for knowledge transfer to enable/empower other team members
  • Develops functional designs for applications, integrations and conversions
  • Ability to work on multiple functional areas and integrations with third party products
  • Keeps up to date with industry trends and vendor capabilities to produce robust functional designs
  • Reviews functional designs and obtains sign-offs with the cross functional business and IT teams
  • Provides inputs into business processes based on design capabilities
  • Champions balanced, forward-looking functional designs
  • Coordinates integration testing, validates test cases with stakeholders for user acceptance testing and training, and obtains sign-offs
  • Coordinates defects clarification, triage and coordinate resolution with engineering teams
  • Runs multiple application releases and projects
  • Handles stakeholder expectations
  • Designs release scope and schedule in line with business goal, prioritization and IT capacity
  • Configures applications in line with business goals
  • Designs forward looking configurations by recognizing future needs aligned with the business roadmap
  • Develops configuration standards
  • Supports and trains junior resources and oversees quality in triage and troubleshooting practices
  • Leads troubleshooting efforts on critical issues with cross functional teams through resolution
  • Identifies improvements to address repeat issues
  • Works with functional leadership teams to set expectations and conduct planning and execution of SME training activities
  • Defines, communicates, and implements support and engagement plans
  • Analyzes adoption rates and issues and assesses business case realization and proposes solutions to improve
  • Leads individual consulting resources as assigned
  • Participates in vendor advisory boards and user groups
  • Executes medium-scale vendor evaluations, pricing negotiations and software acquisitions
  • Prepares management communications and gets partner input for recommendations

Qualifications

  • 10+ years experience in IT/Business

  • Bachelor's in Information Systems, Business or related field
  • Domain experience - Legal/Sales/Compliance

Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

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Equal Employment Opportunity: 
Equinix is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

(US Applicants)

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