Power the Digital World with Us – Supervisor
Power the Digital World with Us – Supervisor
- JR-155523
- Stockholm
- Operations
- Full time
Who are we?
Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.
Power the Digital World with Us – Supervisor
Location: Stockholm Metro Area
Who We Are
Equinix is the world’s leading digital infrastructure company, operating 270+ data centers across six continents. We provide secure, reliable, and sustainable interconnection services that power the digital economy. Our business is built on high security, high availability (99.9999%), and a commitment to operational excellence. As the industry experiences unprecedented growth, we continue to deliver simple, sustainable, and secure solutions for our customers worldwide.
At Equinix, we care about our people. Our comprehensive benefits include:
• Competitive health and wellness programs
• Employee Stock Purchase Plan & performance Bonus (up to 10%)
• Extensive career development and growth opportunities
• Fun, wellbeing, and charity events
Advance Your Career Quickly – Positions Open Across the Globe
Joining Equinix means joining a global network of opportunities. Whether you want to grow into leadership roles or specialize in advanced technical areas, we provide the platform for your success.
Key Skills & Experience:
• Strong experience in people management with minimum 3 years’ experience, preferable within Data Center area but not mandatory
• Proven ability to prioritize tasks, manage escalations and lead a team during turbulent situations
• Knowledge of connectivity technologies, especially fiber optics, structured cabling, and cross-connects is a plus but not mandatory
• Familiarity with Change, Incident, and Escalation Management processes
• Excellent time management, organizational, and communication skills
• Knowledge of critical infrastructure (power and cooling systems) is a plus, but not mandatory
What We're Looking For:
We’re seeking a Senior Data Center Supervisor who will manage 15-20 technicians, can lead by example, mentor and inspire team members, build a high performing team and set a high standard in operational excellence.
Lead a team of data centre technicians in daily operations, including equipment installation, ticket resolution and troubleshooting as well as supporting during incidents
Develop and implement best practices for data centre operations to ensure maximum efficiency, site quality and uptime
Coordinate with cross-functional teams to support customer projects and ensure seamless service delivery
Perform regular inspections and audits of data centre equipment to maintain optimal performance, site quality and reliability
Respond promptly and resolve technical issues and incidents, ensuring minimal customer downtime and disruption
Liaise closely with the IBX-Manager and keep informed of all vital operational activities, proactively identifying and addressing any issues or concerns that may arise
Provide the IBX-Manager with a weekly synopsis covering successes, issues, and improvement suggestions
Collaborate with management to develop and execute strategic initiatives to improve data centre performance and scalability
Manage the Data Centre Technician shift rota and on-call pattern
Hold monthly one-on-feedback sessions with each Data Centre Technician
Ensure the Data Centre Technician's Tools and Equipment (including PPE) are in good working order and safety procedures are followed
Review both installation and removal of equipment from the data centre to ensure that standards are upheld and maintained
Build an “onboarding factory” to train and mentor new-hired technicians to enhance their skills and knowledge of data centre operations
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.