Person, Clothing, Face, Female, Sleeve, Woman, People, Long Sleeve, Portrait, Smile

Lead IBX Technician

 

Lead IBX Technician

  • JR-120611
  • Querétaro
  • Operations
  • Full time
Lead IBX Technician

Equinix is the world’s digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

 

We are a fast-growing global company with 70+ consecutive quarters of growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of nearly 10,000 companies, including 1,800+ networks and 2,900+ cloud and IT service providers in over 26 countries spanning five continents.  

Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best in class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Job Summary: Manages personnel and materials, and uses expertise to recommend system level enhancements and new policies and procedures.

Responsibilities

Installations

  • Provides guidance and subject matter expertise to support large-scale installations

Queue Management

  • Understands approval process and determine timelines for orders that have been expedited or require negotiation

  • Determines when to approve custom orders and amends for labor hours and material costs, if required

  • Manages all incoming requests and work assignments to support customer orders

Testing/Troubleshooting

  • Utilizes advanced troubleshooting ability to lead fault resolution

Cross Connects

  • Identifies cost savings opportunities and communicates to IBX management

  • Proposes and implements use of advanced technology (e.g. testing equipment, fusion splicing, etc.)

Documentation/Reporting

  • Provides weekly activity reports and metrics as required

Projects

  • Develops job plans for large installation projects using tools such as MS Project / Visio / Excel; control critical path by managing personnel and materials

Training

  • Ensures staff fully trained on current functional operational procedures, Oracle operational procedures, and safety; ensures full compliance with QA program

Customer Management

  • Manages customer requirements/issues, especially in sensitive situations

  • Attends internal coordination, progress meetings or conference calls; provides updates as needed to customer

Qualifications

  • 5+ years’ experience

  • High School Diploma

  • BERT and SONET test equipment

  • Able to perform all essential job functions, including walking, standing, bending, stooping, climbing, lifting and manual dexterity, with or without reasonable accommodation

  • Able to lift heavy equipment/items up to 50 pounds

  • Able to work days/nights/weekends/holidays, if needed and/or required

Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

今すぐ申し込む

LinkedInでサインイン
LinkedInで私の情報を自動入力する
このような仕事について私に警告してください

あなたじゃないの?

これで、アプリケーションのWebサイトにリダイレクトされます

この仕事に最適な人を知っていますか? こちらから情報を共有してください!

あなたの詳細情報を記入してください 

あなたじゃないの?

ありがとうございました

他に確認したこと

Associate Sales Technician

Regular JR-120236 Burnaby British Columbia Canada Burnaby Sales Engineering Sales T1
Associate Sales TechnicianEquinix is the world’s digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring togeth...

Techniker (m/w/d) für den operativen Rechenzentrumsbetrieb

Regular JR-122509 Frankfurt am main Germany Frankfurt am main IBX Technician Operations O3
Techniker (m/w/d) für den operativen RechenzentrumsbetriebArbeiten, wo das Internet zu Hause istEquinix verbindet weltweit mehr als 10.000 Unternehmen mit Partnern und Kunden über seine Hochleistungs-Rechenzentren mit dem weltweit größten Netzwerk...

Senior Business Development Manager Public Sector

Fixed Term JR-122487 Amsterdam Z.O. Netherlands Amsterdam Z.O. Field Sales Sales B4
Senior Business Development Manager Public SectorSenior Business Development Manager Public SectorEquinix Nederland is op zoek naar een Business Development Manager voor het Benelux public team, rapporterend aan de Salesdirector Public. Heb jij ru...

Program Manager

Regular JR-122364 Redwood City California United States Redwood City Program and Project Management Project and Program Management B2
Program ManagerEquinix is the world’s digital infrastructure company, operating 210 data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmente...

Senior Application Security Engineer / Penetration Tester

Regular JR-122668 Warsaw Poland Warsaw Product Software Architecture and Engineering Product T4
Senior Application Security Engineer / Penetration TesterTeam and job descriptionEquinix is the leading global interconnection platform, accelerating business performanceby connecting companies to their customers and partners inside the world’s mo...

Técnico de Data Center Pleno

Regular JR-122439 Rio de Janeiro Rio de Janeiro Brazil Rio de Janeiro IBX Technician Operations O3
Técnico de Data Center PlenoA Equinix é a empresa global de infraestrutura digital, operando mais de 200 data centers em todo o mundo e fornecendo interconexões para todas as principais nuvens e redes. As empresas precisam de um lugar para simplif...

今すぐ申し込む

LinkedInでサインイン
LinkedInで私の情報を自動入力する
このような仕事について私に警告してください

あなたじゃないの?

これで、アプリケーションのWebサイトにリダイレクトされます

Equal Employment Opportunity: 
Equinix is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

(US Applicants)

Please click here to see the “EEO is the Law” poster and supplement.

Please click here to see our EEO Policy Statement.

Please click here to see our Pay Transparency Policy Statement.