Equinix is the world’s digital infrastructure company, operating 210 data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.
At Equinix, we help the world’s digital leaders scale with agility, speed the launch of digital services, deliver world-class experiences, and transform people’s lives. Our culture is based on collaboration and the growth and development of our teams.
We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills, and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.
*Prefer candidates located near our Equinix offices in Tampa or Dallas*.
Partners with relevant functional teams to ensure delivery of applications aligned to the business and IT strategy, as well as the support of those applications. Works with relevant business groups to define their global IT requirements and to analyze appropriate solutions. Manages projects from inception to completion.
Business Requirements Analysis
Partners with business stakeholders to analyze, define and document business requirements for defined-scope enhancements, typically pertaining to a specific functional areas
Process Modeling and Design
Partners with business stakeholders to analyze, define and document business process models for defined-scope enhancements, typically pertaining to a specific functional areas, using industry standard modeling techniques
Manages stakeholder expectations, inputs and communications directly or via project manager, depending on project scope
Guides business and project delivery stakeholders through IT process and obtains relevant participation
Responsible for designing and documenting solutions within own track
Interacts with other track BSAs
Is an expert in the supported functional track
Is able to vet data models, technical designs and drive best practices
Follows guidelines and templates relevant to a particular technology stack to produce the necessary project artifacts
Develops functional designs for specific functional areas for major enhancements or projects
Owns and evangelizes functional designs across cross functional groups
Ensures that functional designs meet business needs and are in line with the solution design
Keeps up to date with industry trends and vendor capabilities to produce robust functional designs
Testing & Test Design
Owns specific modules in the application and develops test cases based on requirements and technical design
Defines test strategy and execution approach to test specific module of an application
Coordinates with stakeholders and obtains relevant signoffs
Clarifies defects, triage and coordinate resolution with engineering teams
Manages enhancement and project releases for specific modules
Ensures delivery meets release goals
Develops mastery in configurations of specific module/modules of an application
Brings in best practices by keeping up-to-date with the technology and vendor products
Documents configurations for future use and training
Day to Day Support (Production Support)
Supports first level resources
Triages and troubleshoots issues
Works with various functions within GTS to ensure RCA is complete and SLAs are met
Training and Change Management
Works directly with functional SMEs and management team to coordinate SME training requirements and execution
Communicates status against key support issues
Ensures vendor resources have appropriate workspace, system access, and tools
Manages / leads individual consulting resources as assigned
Understands vendor roadmaps
Manages feedback and escalations, negotiation, contract renewals
Conducts limited-scope vendor negotiations
Provides status against plans and escalates issues
Vendor & Application Technology Evaluation
Supports creation of vendor and application technology evaluation plans and presentations
May conduct research, pilot features and document and prepare recommendations for review
Conducts limited-scope vendor negotiations
5+ years experience in Leasing systems like Lucernex, Yardi, ProLease, MRI, Tririga, etc
Must have Lease Administration and Accounting experience
Data Center experience is a huge plus
Experience or Working knowledge of Oracle ERP
Bachelor's in Information Systems, Business or related field
We offer Medical, TeleMedicine, Dental, Vision, Life and AD&D insurance, 401K, Leave of absence & disability benefits, paid time off & holidays and more.
In accordance with Colorado State Law (https://leg.colorado.gov/bills/sb19-085) the salary range for Colorado for this role is $80,000 - $108,000 per year with 15% bonus target.
Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disabilities.
Equal Employment Opportunity:
Equinix is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.
Please click here to see the “EEO is the Law” poster and supplement.
Please click here to see our EEO Policy Statement.
Please click here to see our Pay Transparency Policy Statement.
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