Accounts Payable Supervisor
Notice: Equinix is aware of scams involving fake employment offers. Read more.
Accounts Payable Supervisor
- JR-161534
- ハイブリッド
- Tampa
- Dallas
- Finance
- Full time
Who are we?
Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
Job Summary
This role is responsible for supporting day-to-day Accounts Payable (AP) operations, with a focus on invoice processing, vendor support, and issue resolution. The position will serve as an escalation point for complex AP inquiries, ensuring timely and accurate vendor payments while identifying opportunities to improve processes and reduce manual work.
Key Responsibilities
Accounts Payable Operations
Review, process, and support verification of invoices to ensure accuracy and timely payment
Act as a second-level escalation point for complex AP issues, including vendor payment inquiries and discrepancies
Investigate and resolve issues across invoice processing, payments, and vendor setup
Support payment batch review and approval as needed
Vendor & Stakeholder Support
Handle escalated vendor and internal stakeholder inquiries related to procure-to-pay processes
Partner with internal teams (e.g., Operations) to resolve payment or invoice issues
Communicate clearly and professionally with vendors regarding payment status and issue resolution
Ticket & Workflow Management
Manage and respond to assigned AP tickets within defined service levels
Prioritize workload effectively to ensure timely resolution of escalations
Support continuous improvement of ticketing and workflow processes
Systems & Process Improvement
Identify process gaps and opportunities to improve efficiency, particularly within global and LATAM operations
Support documentation and adherence to SOX-compliant processes and controls
Contribute to reducing manual work through process enhancements and system improvements
Assist with training documentation and cross-functional knowledge sharing
Cross-Regional Support
Primarily support LATAM AP operations, including vendor and banking-related issues
Cross-train to provide coverage across North America and other regions as needed
Project Support
Participate in process improvement initiatives and special projects
Provide support for system or process rollouts and enhancements
Qualifications
5+ years of experience in Accounts Payable, finance, or a related field
Bachelor’s degree preferred
Preferred Skills & Experience:
Bilingual in Spanish and English (strongly preferred)
Experience supporting LATAM operations or banking environments
Familiarity with ERP systems (e.g., Oracle, Coupa) is a plus
Strong problem-solving and analytical skills
Ability to work independently in a fast-paced, ticket-driven environment
Strong communication skills for vendor and stakeholder interaction
Additional Information
This is an individual contributor role (no direct reports)
Hybrid work model (2 days/week in office preferred)
Flexibility to support cross-regional teams and time zones
The targeted pay range for this position in the following location is / locations are:
United States - Tampa Office TAO : 70,000 - 105,000 USD / Annual
United States - Dallas Infomart Office DAI : 70,000 - 105,000 USD / Annual
Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.
The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.
Equinix Benefits
As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.
Employee Assistance Program: An Employee Assistance program is available to all employees.
US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
We use artificial intelligence in our hiring process. Learn more here.
This posting is for a backfill position, meaning it is to fill an existing vacancy within our organization.