Chief of Staff, Go to Market (GTM) Operations

Who are we?

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

The Director / Chief of Staff, Go‑to‑Market (GTM) Operations is a senior, execution‑focused partner to the SVP of GTM Operations. This role strengthens decision‑making, performance management, and operational rigor across the GTM organization by owning data, analytics, business insights, and operating cadence.

Acting as the central hub for GTM reporting and analysis, this role ensures the SVP and GTM leadership team have clear, accurate, and timely insights to run the business—particularly in an environment without a dedicated analytics team. While the role supports strategic planning, its primary focus is hands‑on, data‑driven execution and performance visibility across Sales, Marketing, Finance, RevOps, Product, and Strategy.

Responsibilities

Executive Partnership

• Serve as a trusted operational partner to the SVP, supporting execution, decision preparation, and follow‑through

• Anticipate reporting and insight needs; equip leadership with clear, decision‑ready data

• Translate priorities into dashboards, metrics, and action plans

Data, Analytics & Business Insights (Primary Focus)

• Own GTM data, analytics, and reporting across the organization

• Build and maintain dashboards and scorecards covering pipeline, forecasting, productivity, capacity, and revenue performance

• Synthesize complex data into clear insights, risks, and recommendations

• Partner with Sales Ops, RevOps, Finance, and Systems to ensure data integrity and metric consistency

GTM Operating Cadence & Performance Management

• Own GTM operating rhythm (MBRs, QBRs, forecast reviews, planning cycles)

• Prepare concise, data‑driven pre‑reads and executive updates

• Track commitments and action items to ensure accountability and execution

Cross‑Functional Initiatives

• Support high‑impact GTM initiatives (process improvements, tooling changes, coverage and capacity models)

• Establish lightweight governance, timelines, and success metrics

• Coordinate across teams to remove blockers and maintain momentum

Communication & Continuous Improvement

• Act as an extension of the SVP’s operational voice in cross‑functional forums

• Improve consistency, scalability, and automation of GTM reporting and processes

Qualifications

• 8–15+ years of experience in GTM Operations, Sales Ops, RevOps, Business Operations, or Analytics

• Proven experience supporting senior leaders in data‑driven, execution‑focused environments

• Strong analytical skills with hands‑on experience building dashboards and performance reporting

• Excellent executive communication and attention to detail

• Comfortable operating with limited analytics infrastructure

• Bachelor’s degree required; advanced degree or analytics certifications a plus

What Success Looks Like

• GTM leaders have trusted, consistent, decision‑ready data

• Performance risks are identified early and addressed proactively

• The SVP spends less time chasing data and more time driving outcomes

• GTM reporting and operating rhythms are standardized, scalable, and effective

The targeted pay range for this position in the following location is / locations are:

United States - Redwood City Office GHQ : 213,000 - 319,000 USD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program: An Employee Assistance program is available to all employees.

US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. 

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This posting is a new position within our organization.